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Service Manager

Location:
Kansas City, MO, 64114
Posted:
March 20, 2011

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Resume:

Mark J Flemington 816-***-****

**** ********* *** ****** ****, MO 64114

**************@*******.***

Summary

15+ Years as a top performer in the local automotive service sales industry.

Experience catering to a broad range of clientele

Record of establishing strong customer relationships

Keen ability to alleviate customer concerns

Strong work ethic and drive to be a top performer

Relevant Work Experience

Robert Brogden Buick Pontiac GMC Of Olathe, KS 3/2010 to Present

Service Consultant

Major Infiniti Of Kansas City, MO 5/2008 to 1/2010

Service Consultant

Molle Audi Of Kansas City, MO 9/2006-1/2007

Service Consultant

Broome Chevrolet Oldsmobile Of Kansas City, MO 10/2001-3/2005

Service Consultant

Andy Klein Pontiac GMC Buick Of Overland Park, KS

1/2007-11/2007, 6/2005-3/2006, and 1997-2000

Service Consultant

Delta Automotive Of Lee Summit, MO 06/2000-10/2001

Managing/Partner

Cunningham Oldsmobile GMC Of Kansas City, MO 1980-1995

Awards/Certifications

Successfully completed General Motors University Of Automotive Management

graduate and postgraduate programs

Oldsmobile Matrix Certified Elite Service Consultant Award

Chevrolet Professional Service Council Certified Expert Service Consultant

General Motors Corporation, Outstanding Product Knowledge And Customer

Satisfaction Award

Professional References

Jim Snell 913-***-****

(former) Service Manager Robert Brogden Buick GMC

Don Stoecklein 913-***-****

(former) Service Director, Cunningham Oldsmobile Chevrolet

Kevin Cunningham 913-***-****

(former) Owner, Cunningham Oldsmobile Chevrolet

David Kelley 816-***-****

(former) )Service Manager Andy Klein Pontiac Buick GMC



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