Sales Manager
Resume:
Sue C. Hurley
Rockland, ME *4841
*******@***.***
PROFESSIONAL SUMMARY
. Advance understanding of risk assessment and risk analysis along with
knowledge, skills and experience in service planning and delivery to help
reduce potential losses.
. Effective interpersonal, writing and other communication skills required
to develop and maintain relationship with customers, peers and industry
contacts.
. Demonstrated ability to retrieve and enter information using various
proprietary software applications and create/modify documents and complex
spreadsheets using Microsoft Office suite and Marshall and Swift
Evaluation Program.
. The ability to analyze loss trends, recognize opportunities to provide
risk control products and/or services which can help reduce losses.
PROFESSIONAL EXPERIENCE
MIDDLEOAK (Salem, MA)
Senior Risk Control Specialist March 05-Current
. Conduct loss control surveys at client locations to determine potential
hazards and risk factors to be considered in underwriting/risk selection.
. Write detailed reports and recommendations that provide a clear
assessment of the risk.
. Consult with clients on ways to control hazards in order to reduce or
prevent losses. Consistently influences clients to implement
recommendations.
. Serve as a resource to Sales Managers in development of new sales.
. Conduct research for underwriters or clients on class of business,
operations, unique or unidentified exposures, or any other technical
subject requiring similar analysis.
. Be proficient in all phases of organizing and coordinating projects,
meeting report deadlines for large accounts that have over two hundred
buildings.
HACKETT VALINE & MACDONALD (So. Burlington, VT)
Loss Control Representative May 98 -Feb 05
. Develop safety programs, fulfill training needs for clients and help
clients understand and comply with current mandates and regulations.
. Work with the agent to help obtain new accounts by meeting with potential
accounts.
. Plan seminars, design safety brochures and format company safety manual
via the use of Power Point, Publisher and Microsoft Word.
. Analyze company workers' compensation loss runs to set up safety and
health programs that will decrease injuries in the work place.
COUNTRY HOME PRODUCTS (Vergennes, VT)
Safety and Sales Sept 94-May 98
. Established and organized a corporate Safety Program for over 300
employees in order to minimize on- the- job injuries. This program
included investigating close calls, job analyses, Ergonomics Training,
PPE Programs and Post- Injury Investigations.
. Reduced Workers' Compensation claims by 40% in one year by establishing a
company light- duty program and Safety Incentive Program. Monitor all
Quarterly Loss Injury Reports to update company Workers' Compensation
Modifier and rate of injury per department, per year detailing type and
number of injury per year.
. Saved the company over $20,000 in potential VOSHA fines by regulating
record keeping and working with Facilities Manager to coordinate monthly
inspection reports and building audits.
. Acted as a Safety Advocate for both the company and employees by
providing excellent compensation management and creatively responding to
safety concerns in cost-effective ways that enhance production.
EDUCATION
. Springfield College
(Springfield, MA)
. B.S. in Chemistry 1987-1991
CERTIFICATION
. Level I Thermographer for Infrared Camera
REFERENCES
. Available upon request
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