Customer Service Office

MARIA CHRISTALINE JEAN M. PAZ

**** ****** **** **. *******, Texas

Contact Number: 713-***-****

Email Address: ********@*******.***

Job Objective: Any suitable job that fits my qualifications.

EXPERIENCE

July 2009 - ACCOUNTS COORDINATOR

Jan 2010 Ogilvy & Mather Philippines (Advertising)

Paseo De Roxas, Makati, Philippines

Duties and Responsibilities

* Provides assistance for group/department's

requirements

* Maintain records and filing system of official

documents, appointments, phone calls and client

birthdays of the department

* Keeps/ maintain petty cash advance for the group

* Monitoring all reports and information relating to

the activities of the group

* Organizes events such as meetings and

conferences(local/international)

* Transcribes minutes of FGDs, meetings and photo

boarding of materials.

* Attend to ASC(Ad Standards Council) requirements

submission and retrieval of clearances

November 2007 - SECRETARY CUM INTERNATIONAL PURCHASER

June 2009 Kitcherama Trading Co. LLC (Trading & Manufacturing)

Dubai, United Arab Emirates

Duties and Responsibilities

* Setup President's travel arrangements.

* Maintain President's calendar.

* Setup and coordinate meetings and conferences.

* Create, transcribe, and distribute meeting agendas

and minutes.

* Meet and greet clients and visitors.

* Maintain files, file room, and inventory records

organized and available as necessary

* Maintain hard copy and electronic filing system.

* Perform general clerical duties to include but not

limited to: photocopying, faxing, mailing, and

filing.

* Create and modify documents using Microsoft Office.

* Prepare correspondence, reports, and materials for

publications and presentations.

* Order office supplies to ensure proper inventory

* Assist with purchase requisitions, claim vouchers,

ordering, and bids

* Follow up and collection of outstanding receivables.

* Preparation of Enquiries and Quotations within UAE &

abroad.

* Answer telephones and transfer to appropriate staff

member.

* Sign for UPS/Fed Ex/Airborne packages.

* Manage databases as assigned

* Assist personnel when needed at request of

employee's assigned supervisor

* Assist in Budgeting, compiling of quotations from

different suppliers and service providers.

* Assist in preparing final quotations to the

customers.

* Preparation and submission of Sealed Tenders / Bids.

* Preparation of Purchase Orders and Invoices.

* Purchasing of materials, tools and consumables (from

abroad and UAE)

* Air / Sea Freight coordination.

* Ensure that all work is carried out in a safe and

efficient manner

* Be available for emergencies 24 hours a day, 7 days

a week

* Perform other duties as assigned/needed

* Fill in for other positions as necessary

* Maintain good public relations

* Act as Travel Secretary as requested

June 2006- CLERICAL STAFF

November 2006 Social Security System (SSS) (Private Insurance)

Baclaran Branch, Philippines

Duties and Responsibilties

* Recording of daily current collection

* Typing of billing letters

* Encoding of gross income and SSS contributions of

employees from payrolls submitted by employers for

clearance purposes

* Call employers regarding their contribution

delinquencies

* Verify posted contributions of employers

May 2006- CASHIER/ SERVICE CLERK

October 2006 Wendy's Hamburger (Corporation)

Shoe Mart Dasmarinas, Philippines

Duties and Responsibilities

* Ensure that each customer receives outstanding

service by providing a friendly environment, which

includes greeting and acknowledging every customer,

maintaining outstanding standards, solid product

knowledge and all other aspects of customer service.

* Maintain an awareness of all promotions and

advertisements.

* Accurately and efficiently ring on registers and

accurately maintain all cash and media at the

registers.

EDUCATION

Yr. 2005- Yr. 2007 De La Salle University-Dasmarinas

Associate in Office Administration

Dasmarinas, Cavite, Philippines

DISTINCTION

Yr. 2005- Yr. 2007 FULL SCHOLAR

Spread Scholar- De La Salle University-Dasmarinas

Yr. 2003- Yr. 2004 YOUTH PRESIDENT

Youth Organization Club

Cavite, Philippines

Yr. 2005- Yr. 2007 ASSISTANT HEAD COMMITTEE

B.A. Sports Committee

De La Salle University-Dasmarinas

SEMINARS

ATTENDED

September 13, 2006 "Network Marketing"

Alumni Building

De La Salle University-Dasmari as, Philippines

February 15, 2005 "Responding to the Needs of the Office

Administration" Alumni Building

De La Salle University-Dasmari as, Philippines

SKILLS

* Computer Literate (Microsoft Office, Software).

Knowledge in browsing internet connection.

* Flexible, highly organized person and can work under

multi-task in a fast paced environment.

* Easily adapt new work place and time oriented and

hardworking.

* Strong clerical skills and general office equipment.

* Knowledge in communication skills (English and

Filipino both spoken and written) including ability

to relate well with a variety of people and to

sustain an attitude of respect for all individuals.

* Ability to speak Arabic Basic Language.

* Commitment to team problem solving approach using a

patient-focused model.

* The ability to type 80 wpm.

* Knowledgeable in Stenography.

PERSONAL PROFILE

Father : Elpidio Sunga Magat

Mother : Cecilia Reyes Magat

Language known : English, Tagalog, Arabic

Nationality : Filipino

Civil Status : Married

Date of Birth : May 27, 1988

Height : 5'4"

Weight : 110 lbs.

REFERENCES Available upon request.

I therefore request you to be kind enough to give me an opportunity to

serve your esteemed organization.

_______________

Signature

Contact this candidate