Customer Service High School

Location:

Posted:

March 21, 2011

Diana Osuna

Los Angeles, CA 90023

Email: *****.*****@*******.***

Objective

Pursuing an employment in a position with diverse responsibilities and advancement

opportunities.

Education

Schurr High School Diploma (May 2009), Montebello, CA

Glendale Community College (March 2010-Present), Glendale, CA

Work Experience

Receiving Associate: Sept. 2007 - Present, Macy’s, Pasadena, CA

• Maintain customer service as the priority

• Expedite the receiving and processing of all merchandise .

• Unpack, hang/fold goods, and secure security tags when necessary .

• Place merchandise on transfer equipment and deliver merchandise to departments

• Conduct merchandise transfers and process damages .

Support Associate: Dec. 2005- Sept. 2006, Macy’s, Pasadena, CA

• Customer service priority

• Maintain selling floor presentations, and restock as needed .

• Maintain stockroom organization and cleanliness.

• Assist with merchandise floor moves and other merchandise projects as needed.

• Ensure that fitting rooms are ready for customers by promptly clearing merchandise and returning

it to the correct area of the selling floor

Skills and Capabilities

• Bilingual-English/Spanish

• Organized

• Responsible

• Team Worker

• Computer literate