Sales Customer Service

R YAN N OVAK **** Edwards Street Alton, IL *****

773-***-**** **********@*****.***

Successful sales professional with experience in growing revenue, expanding market share and increasing profitability.

Consistently exceeding sales quotas, performance objectives and delivering exceptional customer service. History of

progressive increase in responsibility. An enthusiastic team player with strong interpersonal skills with a talent for

building and maintaining professional relationships.

SALES QUALIFICATIONS

Consistent high achiever heavily relied on by senior management for team leadership and production.

Recognizes the importance of teamwork to achieve objectives; builds strong long-term relationships within

and across teams.

Proactively anticipates customer needs. Insists the customer experience is positive, effective, and of high

quality. Seeks ways to leverage existing business and develop new sales opportunities.

A creative eye for new business development.

Effective rapport builder; strong prospecting and cold calling capability.

Skills and Competencies

Sales experience across several channels including Expert at overcoming objections by listening to

technology, business services, healthcare and customer needs and offering competitive alternatives.

manufacturing. Proven ability in account planning and development

Demonstrates knowledge of sales methodologies of sales strategies.

and account management. Efficient with computer software to include MS

Efficient closing of business agreements with C Office and CRM applications most recently

level executives, and purchasing agents. Goldmine and Salesforce.com.

Develops and manages programs to increase Excels at penetrating new markets.

profitability by offering exceptional service and Recognized as strong in mentoring, training, and

advanced financial solutions. leading sales teams.

Deep experience in structuring financial lease Highly motivated, strong work ethic.

programs through methods including step payments, Excellent presentation skills for seminars and account

master leases, blind discounts and fair market value development.

options.

In-depth knowledge of financial tools including Hp

17bII and T-Value to be successful in competitive

markets.

RELEVANT WORK HISTORY

NAVITAS LEASE CORP APRIL 2009 - PRESENT

Senior Account Executive Jacksonville, FL

Instrumental in growing portfolio of start-up brokerage to evolving into a direct lender through

venture capital investment

Analyzed market and identified new niches to penetrate structuring transactions to fit market needs

and underwriting requirements

Consistently met and exceeded sales quotas becoming company top performer

MARLIN LEASING CORPORATION (NASDAQ:MRLN) OCTOBER 2006 - MARCH 2009

Senior Account Executive Chicago, IL

Promoted from Account Executive to Senior Account Executive

Mentored new sales representatives and maintained key account responsibility.

Prospected, closed and maintained national accounts

Worked directly with credit department managing a profitable balance between risk and revenue objectives.

Increased vendor relationships and profitability with sales trainings, trade shows, and sales calls.

KEY ACCOMPLISHMENTS

Honored with Outstanding Achievement Award in 2008.

Produced highest volume and profit margins for Midwest Region in 2007 and 2008.

Became the first Midwest sales rep in company history to be accelerated early from commission

ramp-up period due to performance

Maintained a portfolio yield of over 16%.

Won 2007 Company-wide sales contest and awarded trip to Europe

Individual account responsibility generated in excess of:

$3M in sales 2007.

$3.6M in sales 2008.

Appointed as bank agent for Midwest Region for Marlin Business Bank, responsibilities included;

Training and mentoring sales team in over $50.0K transactions, including credit review and pricing

options.

Reporting monthly sales quotas and sales goals to sales team and bank management.

Provided marketing, customer service, pricing and documentation to over 500 contracts annually.

Consistent top booking rate, exceeded 40% annually.

SPRINT- PCS DIVISION AUGUST 2004 - OCTOBER 2006

Chicago, IL

Senior Sales Consultant

Promoted from Sales Consultant to Senior Sales Consultant based on leadership and performance

Created and cultivated new opportunities by establishing several commercial accounts

Consistently exceeded quota as one of top ranking sales associates in the Chicago market both monthly and

annually

EDUCATION

Xavier University 2000-2004

CINCINNATI, OH

BA PUBLIC RELATIONS

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