Customer Service Manager
Resume:
Iris Gandara
Iris
Bakersfield, CA 93304 **********@*******.*** 661-***-****
CAREER OBJECTIVE
An interesting position as a billingual front office/medicall assistant who will utilize my recent education,
training and experience in a fast paced medical facility.
EDUCATION
Kaplan College - Bakersfield, CA
North High School - Diploma Bakersfield, CA
Bakersfield College - Bakkersfield, CA
-,
HIGHLIGHTS OF QUALIFICATIONS
Work well under pressure
Work well in stressful situations
Professional telephone etiquette
Provide excellent customer service
Bilingual-speak/read/write
Honest, reliable and productive
Strong work ethic
Iintrodution to word processing
Fluent in written and verbal spanish communication
Enjoy keeping busy and willing to take on projects
Handle paper work
Handle filing
Handle patients
Scheduling
SKILLS AND ABILITIES
Customer Service Supply ordering
Medical Assisting Telephone skills
Medical Office Receptionist
Answering phones Patient communication
Basic office skills CPR and first Aid
Appoinment scheduling
Vitals Front office skills
Multiple phone lines
WORK HISTORY
Job Title 12/2012 – 1/2011
Pain Relief Health Center (Externship 160 hours) Bakersfield, CA
Work on paper work, file patient’s paper work, verified insurance, answer multiline telephones,
Filled out referral, scheduling patients by phone, and by person, and prepared patients chart.
08/2007 – 1/10/2011
Little Ceasers Bakersfield, CA
Crew Member: Inspected dining and serving areas to ensure cleanliness and proper setup. Spoke with patrons to
ensure satisfaction with food and service, and responded to complaints. Maintained contact with kitchen staff,
management, serving staff and customers to ensure that dining details were handled properly and customer's concerns
were addressed. Issued receipts, refund, credits, and change due to customers. Received payment by cash, check,
credit cards, vouchers, and automatic debits.
11/2006 – 01/2007 or Present
Charlotte Russe Bakersfield, CA
-Responded to customers inquiries
-Answer questions
-Provide excellence customer service
-Processed Check, debit and credit card transactions
-Responsibly handled cash
Job Title 00/2006 – 00/00 or Present
Name of Company Bakersfield, CA
Use this area to write a description of your job duties. Be sure to be very descriptive and really highlight your job
responsibilities. Use action words like Conducted, performed, demonstrated, and other words. Be sure to check
punctuation and spelling.
Job Title 00/2006 – 00/00 or Present
Name of Company Bakersfield, CA
Use this area to write a description of your job duties. Be sure to be very descriptive and really highlight your job
responsibilities. Use action words like Conducted, performed, demonstrated, and other words. Be sure to check
punctuation and spelling.
REFERENCES AVAILABLE UPON REQUEST
Iris Gandara
2413 Valentine. 661-***-****
Bakersfield, CA 93304 661-***-****
REFERENCES
Jose Bolanos Manager Little Ceasers Bakersfield, CA 661-***-****
Salvador Alcala Technician Dodge Bakersfield, CA 661-***-****
Tee Supervisor Little Ceasers Bakersfield, CA 661-***-****
Franky Bolanos Assistant Manager Little Ceasers Bakersfield, CA 520-***-****
Maria Rendon Friend Eight Years Bakersfield, CA 661-***-****
Erika Vallejo Causin Eighteen Years Bakersfield, CA 661-***-****
Antonia Narvaiz Aunt Twenty Years Bakersfield, CA 661-***-****
Contact this candidate