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Customer Service Manager

Location:
Bakersfield, California, 93304, United States
Posted:
March 21, 2011

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Iris Gandara

Iris

**** *********. (661) ***-****

Bakersfield, CA 93304 abhp0p@r.postjobfree.com (661) ***-****

CAREER OBJECTIVE

An interesting position as a billingual front office/medicall assistant who will utilize my recent education,

training and experience in a fast paced medical facility.

EDUCATION

Kaplan College - Bakersfield, CA

North High School - Diploma Bakersfield, CA

Bakersfield College - Bakkersfield, CA

-,

HIGHLIGHTS OF QUALIFICATIONS

Work well under pressure

Work well in stressful situations

Professional telephone etiquette

Provide excellent customer service

Bilingual-speak/read/write

Honest, reliable and productive

Strong work ethic

Iintrodution to word processing

Fluent in written and verbal spanish communication

Enjoy keeping busy and willing to take on projects

Handle paper work

Handle filing

Handle patients

Scheduling

SKILLS AND ABILITIES

Customer Service Supply ordering

Medical Assisting Telephone skills

Medical Office Receptionist

Answering phones Patient communication

Basic office skills CPR and first Aid

Appoinment scheduling

Vitals Front office skills

Multiple phone lines

WORK HISTORY

Job Title 12/2012 – 1/2011

Pain Relief Health Center (Externship 160 hours) Bakersfield, CA

Work on paper work, file patient’s paper work, verified insurance, answer multiline telephones,

Filled out referral, scheduling patients by phone, and by person, and prepared patients chart.

08/2007 – 1/10/2011

Little Ceasers Bakersfield, CA

Crew Member: Inspected dining and serving areas to ensure cleanliness and proper setup. Spoke with patrons to

ensure satisfaction with food and service, and responded to complaints. Maintained contact with kitchen staff,

management, serving staff and customers to ensure that dining details were handled properly and customer's concerns

were addressed. Issued receipts, refund, credits, and change due to customers. Received payment by cash, check,

credit cards, vouchers, and automatic debits.

11/2006 – 01/2007 or Present

Charlotte Russe Bakersfield, CA

-Responded to customers inquiries

-Answer questions

-Provide excellence customer service

-Processed Check, debit and credit card transactions

-Responsibly handled cash

Job Title 00/2006 – 00/00 or Present

Name of Company Bakersfield, CA

Use this area to write a description of your job duties. Be sure to be very descriptive and really highlight your job

responsibilities. Use action words like Conducted, performed, demonstrated, and other words. Be sure to check

punctuation and spelling.

Job Title 00/2006 – 00/00 or Present

Name of Company Bakersfield, CA

Use this area to write a description of your job duties. Be sure to be very descriptive and really highlight your job

responsibilities. Use action words like Conducted, performed, demonstrated, and other words. Be sure to check

punctuation and spelling.

REFERENCES AVAILABLE UPON REQUEST

Iris Gandara

2413 Valentine. (661) ***-****

Bakersfield, CA 93304 (661) ***-****

REFERENCES

Jose Bolanos Manager Little Ceasers Bakersfield, CA (661) ***-****

Salvador Alcala Technician Dodge Bakersfield, CA (661) ***-****

Tee Supervisor Little Ceasers Bakersfield, CA (661) ***-****

Franky Bolanos Assistant Manager Little Ceasers Bakersfield, CA (520) ***-****

Maria Rendon Friend Eight Years Bakersfield, CA (661) ***-****

Erika Vallejo Causin Eighteen Years Bakersfield, CA (661) ***-****

Antonia Narvaiz Aunt Twenty Years Bakersfield, CA (661) ***-****



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