PATRICK FONG
Phone: 408-***-****
Union City, CA 94587
Email: ************@*******.***
EDUCATION
CARNEGIE MELLON UNIVERSITY
MASTER OF SCIENCE IN INFORMATION MANAGEMENT
5/03
W.W. Cooper Scholarship
UNIVERSITY OF CALIFORNIA, SANTA CRUZ
BACHELOR OF SCIENCE IN CHEMISTRY
6/96
EXPERIENCE
EBAY INC.
5/04 - present
STUFF SOFTWARE ENGINEER
. Gather business requirements and translate business requirements
into functional specifications
. Architected and implemented 3 major Remedy applications.
. Support, maintain, troubleshoot and administrate 5 high
availability Remedy applications 24x7
. Upgraded 2 Remedy production servers from ARS 5.1.2 to ARS 7.1
. Integrated multiple systems using vendor form, DSO and
xmlgateway
. Manager project timeline and users expectations
ANDIAMO SYSTEMS INC. (Subsidiary of CISCO SYSTEMS)
1/01 - 5/02
WEB DEVELOPER/CONSULTANT
. Implement Intranet using HTML, JavaScript, CSS, JSP, and JAVA
Bean to enhance internal communication and provides a
centralized and secure place for documents storage.
. Design the architecture and database structure of the Intranet
System such as (Pay Time Off Management, Document Control,
Resource Management, Workflow, and Issue Log) to meet
flexibility and scalability requirement for growing needs.
. Write the hardware and software specifications, test cases,
release documents and technical documents of the Intranet
project.
HEWLETT PACKARD
3/01 - 9/01
CONSULTANT
. Designed and implemented a system integration software using
JAVA, XML, BroadVision and shell scripts; the project allowed
the migration and synchronization of reseller accounts between
Partnership Web and the bStore.
. Developed the user interfaces and backend components that enabled
reseller registration and order tracking.
BEST3C INC.
3/00 - 3/01
SENIOR SOFTWARE ENGINEER
. Participated in the design of the overall architecture of
3Cvillage enabling buyers and sellers to conduct online
tradings.
. Designed and implemented a message broker using JAVA, JAVA
Message Queue, XML, and XSLT that integrated backend systems
between Best3C and companies such as Synnex, Daisytek and
TechData; the online transactions of 3Cvillage increased by more
than 50% after the release of the message broker.
. Built an online inventory upload process using BroadVision and
JSP allowing sellers to post inventory, specifications, and
pictures online.
. Implemented an offline inventory upload process that allowed
sellers to upload inventories onto the web site by submitting a
list of inventories in a flat file, XML file, or Excel files
format.
. Worked with the marketing team to launch a promotion campaign.
HEWLETT PACKARD
1/99 - 3/00
WEB DEVELOPER
. Implemented the CTO project (Configure To Order), so that HP
customers can customize their needs to purchase PC online; the
project generated approximately $1.5 million revenue each month
for HP.
. Developed an administrative tool for monitoring the web server
performance using JAVA Servlet.
. Created a pricing engine to change prices in real time according
to the business rule, rebate, and promotion.
. Built all the user interfaces of the CTO project using HTML,
JavaScript, and CSS.
TECHNICAL SKILLS
OPERATING SYSTEM - Windows 2000 server and professional. Windows XP,
Unix Solaris
LANGUAGES - JAVA, C, C++, C#, Visual Basic, JAVA Bean, RMI, COBRA,
EJB, JINI
INTERNET - JAVA Servlet, JSP, JavaScript, CSS, HTML, XML, XSLT,
BroadVision,JRun, Weblogic, Dreamwaver, JAVA Message Queue,
Macromedia Flash, Web Service, SOAP, J2ME, J2EE
DATABASE - Microsoft Access, Oracle 8i, Microsoft SQL Server 2000,
SQL, Relational Diagram
SECURITY - Intro to Security Management, Security, Architecture and
Analysis
REMEDY - ARS 5.12, ARS 6.1, ARS 7.1 Helpdesk, Custom Application, DSO
OTHER - UML, Case diagram, Integer and Linear Modeling