Customer Service High School

Sarah J. Millholland

**** ******** ****

865-***-**** ext. 5154 (work)

865-***-**** (mobile)

*****.***********@************.***

************@**********.***

Professional Experience

Clayton Homes

Maryville, TN

Corporate Legal Coordinator: October 2007 - Present

. Manage portfolio of litigated and non-litigated matters for

lending, insurance, and retail divisions, including class action,

employment, consumer fraud, financial services, breach of

warranty/product liability-defect, personal injury, worker's

compensation, and bad faith insurance claims in federal and state

court and arbitration

. Manage outside counsel panel in connection with management of

litigated and non-litigated matters

. Assist and advise corporate and division executives regarding

litigated and non-litigated matters for purposes of risk assessment

and reserve reporting

Legal Affairs Representative: December 2004 -

October 2007

. Manage portfolio of the company's litigation including

Repossessions and Foreclosures for lending company

. Manage outside counsel panel in connection with management of the

company's litigation including Repossessions and Foreclosures for

lending company

. Report to business groups regarding status of litigation

Corporate Research Analyst September 2003 - December

2004

. Managed company requests or disputes in order to service the

lending company's loans. These requests would have related to

interest calculations, principal balance, escrow or advances

balances, late charges or payment histories

. Corrected and updated customer information to ensure proper

reporting to the credit bureau including spelling of names,

correction social security numbers and hyphenating last names due

to marriage or divorce

. Audited monthly escrow analysis and variable rate audit report

Customer Service Mail Clerk March 2003 - September

2003

. Receive and distribute all incoming and outgoing mail received by

Customer Service to the correct person, department or location

. Receive and distribute, with signature, all certified mail received

by the companies

DCS ASSOCIATES

Greenback, TN November 2000 - J

Commercial Cleaning Associate:

. Maintained the cleanliness of the building in which was being

cleaned, including a Corporation's lodge and a banking facility.

Education

William Blount High School Maryville, TN

Graduated with Honors

GPA: 3.71/4.0

Activities:

. Beta Club, Honor Roll, Soccer, National Honors Society,

Volunteer at Blount Memorial Hospital

University of Tennessee

Knoxville, TN

Paralegal Certificate

Passed

REFERENCES AND CURRENT JOB DUTIES AVAILABLE UPON REQUEST

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