Medical Front Office
Resume:
Erika Castillo
Manassas, Virginia ***** 703-***-**** **************@***.***
Performance Profile/Summary
Energetic and goal-focused Medical professional committed to high levels of patient care. Outstanding and
effective communicator with patients, family members, and other healthcare providers. Committed and highly
adaptable team player that is willing to assist when and where needed. Innovative and creative, with the ability
to rapidly transition from one activity to another.
Core Skills
- Triage - Critical Thinking - Patient Assessment
- Vital signs - Venipuncture - Injections
- Front Office - Electrocardiography - Word and Excel Proficient
- Patient Education - Updating/Filing patient records
- Billing and Coding - Bilingual
Education
ECPI University – Manassas VA
Associate of Applied Science Degree in Medical Assisting
• GPA 3.42
Awards/Certifications
• Perfect Attendance Award - 2014
• Electrocardiogram Certified – Certification expires 2016
• CPR Certified – Certification expires 2016
• Phlebotomy Certified – Certification expires 2016
Associations/Externship
• Novant Medical Center – Volunteer since January 2015
o Emergency Department/Room
• Loudoun Walk In Medical Center (Dec 9, 2014- Jan 7, 2015)
o Front office/Clinical tasks
Professional Experience
• Receptionist/Cashier
o Maintained relations with daily calls to customers/venders
o Investigated and determined resolutions to issues through critical thinking
o Handling various busy phone lines
o Received payments
Employment History
May 2012 – Dec 2014
Browns Manassas Subaru Accounts payable/Receptionist Manassas, VA
July 2011 – May 2012
Browns Manassas Hyundai Receptionist/Cashier Manassas, VA
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