Sales Manager

TINA MORAN

***** ************ ***** . **** ******, CA 92630

949-***-**** . *********@***.***

EXECUTIVE SUMMARY

. Strong portfolio of successes within document imaging services.

. Reputable for managing projects and people, sales and marketing, customer

installation and training, and production management.

. Possess strong communication, customer service, and organizational

skills.

Document Management . System and Business Process Design

Operations, Production Management . Manager . Client Relations . Business

Development

Sales and Marketing . Negotiations . Client Installation and Training

PROFESSIONAL EXPERIENCE

2/03-7/05 Portford Solutions Group - Orange, CA

Marketing and Office Manager

Implemented complete document management services.

. Initiated new marketing programs to increase sales through

web seminars, cold calling, mail campaigns, and trade shows

. Established and oversaw all office set up and maintenance

. Streamlined new processes and created new reporting tools

Production Manager

. Setup and managed on-site scanning/imaging and conversion

projects; managed personnel, deadlines, and incorporated new

requirements; projects were completed under budget and ahead

of time

. Managed and supervised staff of 10 for paper and electronic

conversion services

. Monthly billing reports and collections

9/00-7/02 AT&T - Irvine, CA

Account Executive Business Services

Successfully generated repeat and new voice services to

businesses.

. $11 million monthly customer revenue increased 10% annually

by resolving disputes and rebuilding relationships

. Selected as field representative to provide feedback on sales

processes

. Trained new reps on internal systems and procedures

12/99-7/00 Sykes Enterprises, Inc. - Aliso Viejo, CA

Senior Account Manager

Pioneered Information Technology services in California - Staff

augmentation, Helpdesk/Call Center Services, e-distribution, and

Consulting.

. Developed 6 new accounts while staffing e-business Center

. Created and trained new workflow process at client site

TINA MORAN . *********@***.***

. Page 2 .

7/97-7/99 Wave Imaging Corporation - Santa Ana, CA

Account Manager

Generated sales of enterprise-wide, customized imaging

solutions, integration, application development, conversion

services, imaging hardware and software, support/training

services.

. Piloted and championed marketing events, shows, and speaking

engagements resulting in 25% increase in the opportunity

pipeline

. Achieved sales quotas

. Team awarded over $7 million Statewide Government Master

Agreements for Conversion and Document Imaging Services

. Trained clients on newly installed imaging systems and

procedures

12/87-6/97 Eastman Kodak Company - Rochester, NY

Account Executive: Irvine, CA

Captured new business with Document Imaging Software, Hardware,

and Services.

. Increased revenue base 20%

. Established successful working relationships with Kodak

Business Partners

Regional Training Specialist: 13-state Western Region

High performance in Sales, Training, Pre and Post Support,

System and Business Process Design.

. Selected to present training techniques and tools to the

National Training team. Established company standard

training guidelines and procedures

. Improved customer satisfaction through active participation

in the National Quality Improvement Task Force. Consistantly

rated "Excellent" on customer surveys

. Chosen as Field Advocate to research and provide input on new

products and procedures reducing time to market and improving

1st release of products

Marketing Assistant: Irvine, CA /Rochester, NY

Sales, Marketing, and Engineering.

. Reduced departmental training costs $10,000 annually by

researching and utilizing vendor promotions

. Coordinated highly successful open houses, marketing

programs, and special promotions measurably increasing sales

pipelines for the entire sales team.

EDUCATION/TRAINING

BACHELOR OF SCIENCE in Business Administration

UNIVERSITY OF PHOENIX, Fountain Valley, CA

Information Processing Program

KATHARINE GIBBS SCHOOL, Boston, MA

The Dale Carnegie Course, Anaheim, CA

Miller Heiman's Strategic Selling Program, Irvine, CA

Kodak Business Imaging Systems Professional Pre/Post Sales Course,

Rochester, NY

Kodak sponsored Time Management, Rochester, NY

Anthony Robbins Personal Power/Power Talk/Unleash The Power Within,

Anaheim, CA

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