Manager Administrative Assistant

Aletheia LaFaye Miller

. **** Hyde Park Dr. . Mesquite, TX 75150 . ******.*****@*********.***

. Cell 972-***-**** . Alternate 214-***-****

Management degree combined with over 10 years of executive level

administration support profession.

Proven record of business operations and client relationship management.

Problem resolution

abilities, detailed-oriented, strong analytical skills and excellent

communication skills that allow me

to work effectively with other people at all levels. Proficient in

Microsoft office.

EDUCATION AND TRAINING

BACHELOR OF ARTS IN ORGANIZATIONAL MANAGEMENT

ASHFORD UNIVERSITY

Clinton, IA

3.7 GPA? Honors: with Distinction

Associates & Applied Science degree in Management

Eastfield College

Mesquite, TX

Certificate in Management

Eastfield College

Mesquite, TX

Executive Secretarial Science studies

EL CENTRO COLLEGE

Dallas, TX

Development Courses:

Project Management

Hyperion Budget System

Oracle Customized Applications

HIPPA Awareness Seminar

Customer Service Seminars

PROFESSIONAL EXPERIENCE

Administrative Assistant - part time

(2008 - 2010)

Christian Stronghold Baptist Church Children's Ministry

Dallas, TX

. As a volunteer, performs various office duties such as minutes of

meetings, file management, preparing correspondence

and maintaining current information on all significant activities in

support of the Pastor and children's ministry staff.

Office Manager

(2002 - 2007)

Atos Origin/ Schlumberger @ Dallas County IT Services

Dallas, TX

Provided high-level administrative support to the Program Manager and

staff for this successful information technology

provider, with major clients throughout the United States.

. Gathered information on the status of major projects and updated the

weekly status report to be delivered to the client.

. Compiled and analyzed statistical data to generate the monthly SLA

Performance review report.

. Overseen accounts payables and accounts receivables.

. Managed suppliers and vendors contracts and billings; to include the

renewal and signing of the contracts between the parties

as well as the delivery of services. Handled any discrepancies with the

request for payments, billings, budget issues, payment

timeframe and funding source.

. Initiated procurement processes; to include requisitions and purchase

orders until completion.

. Maintained office supply budget, inventory and purchases.

. Drafted letters, agendas, and minutes of committee meetings for

distribution.

. Reporting of timesheets and expense reports.

. Retrieved and reported monthly copier counts for billing purposes.

. Tracked and verified completion of all security request forms for access

and also termination of access.

. Prepared financial reports for review by management as requested for

forecasting.

. Open, sort and distribute incoming correspondence and handled

conferencing scheduling.

. Exercised independent judgment, decision-making abilities and high level

of confidentiality.

Senior Administrative Assistant/Administrator

(1992- 2002)

Affiliated Computer Services/System & Computer Technology @ Dallas County

IT Services Dallas, TX

Promoted rapidly within 3 months to provide executive- level administrative

support to the Account Executive and Regional Business managers of leading

Information Technology organization.

. Directed all administrative support efforts and evaluated the work of

clerical support staff.

. Participated in the recruitment procedures of the new candidates.

. Processed the biweekly payroll log for hourly employees.

. Retrieved the site monthly budget files and reviewed the accruals for

accuracy and reported any adjustments that needed to

be made to the regional business manager for forecasting.

. Managed the site Imprest, Petty cash, invoice tracking and capital

purchases for month's end account reconciliation.

. Participated in bi-weekly administrative meetings with senior management

to review administrative performance and to

ensure proper communications and reporting practices.

. Maintained key-site documents for review and quarterly audit, and

performed file management of employee's personnel files.

. As site liaison, coordinated benefits open enrollment, processed

paperwork for new hires, terminations, salary actions and

other employee changes.

. Set up luncheons for quarterly meetings and coordinated developmental

training programs for the employees; as well as

conducted training on new policies and procedures, such as; rollout of

new timesheet system and expense reporting.

. Attended quarterly governance committee meetings, organized the details,

and transcribed the minutes for distribution.

. Made travel arrangements for management.

. Recipient of the company's employee Oscar award and received performance-

based bonus.

. Special Project: Assisted the Regional Business Manager in the

reconciliation of approximately 1.2

million past due accounts receivables.

. Special Project: In the interim, maintained bookkeeping records

for start up sites and provided

administrative support and training on corporate

standards and procedures.

Senior Secretary

(1990 - 1992)

Dallas County IT Services

Dallas, TX

Provided office support to the Director, Office Manager and staff of 40 +

employees.

. Provided administrative support to the criminal justice section of IT

services also backup for the office manager.

. Greeted clients and handled incoming calls daily.

. Processed weekly time and attendance for several county departments.

..Assigned program report numbers to analysts for job productions and

updated the program module libraries.

. Generated purchase requisitions for hardware and software support.

. Typed memos and other correspondence as requested.

. Planned and scheduled company meetings and events.

. Ordered supplies, filing, faxing and copying of documents.

Lead Court Clerk (1984

- 1990)

Dallas County District Clerk's Tax Court

Dallas, TX

Credit Card Processing Clerk

(1983 - 1984)

First City Bank Credit Card Services

Dallas, TX

Claims Data Input Clerk

(1981 - 1983)

Southland Life Insurance Company

Dallas, TX

Receptionist/Secretary

(1979 - 1981)

Dallas Urban League, Inc.

Dallas, TX

references: Available upon request.

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