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Administrative Assistant Medical

San Jose, California, 95129, United States
March 29, 2011

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Roselia Maldonado

Phone: 408-***-**** cell: 408-***-****


. Responsible, reliable, resourceful, honest, and committed

. Knowledge of Medical, Dental Terminology and HIPAA regulations

. Answer multiple telephone lines, screen and direct calls, take

messages, provide information

. Schedule appointments, check-in patients, verify and update necessary


. Practice processing patients through Database System Software, prepare

new patient charts

. Knowledge of Billing and Coding using the CPT-4 Procedure and ICD-9

Diagnostic Coding

. Preparing and processing the CMS-1500 claim forms using Medical Office

Simulation Software

. Excellent interpersonal and communication skills, both written and


. Maintained office files using alphabetic and numeric filing

. Bilingual English/Spanish, excellent typing skills and fast learner

. Pleasant, hard-working, organized, ability to multi-task, need little


. Study the following modules: Billing and Coding, Medical Office

Procedures, and Medical Office Simulation Software

. Proficient with Microsoft Office 2007 Word, Excel, PowerPoint,

Outlook, Access, and Internet


Medical and Dental Administrative Assistant Certificate, San Jose Computer

Academy (2011)

Administrative Medical Office Procedures Certificate, Cupertino Adult

Education (2010)

Office Assistant Certificate, Santa Clara Adult Education


National Career Readiness Certificate, Math, Reading and Locating

Information Work2Future San Jose, CA

CPR and First Aid, Adult-Pediatric, Critical Moments, Cupertino, CA


Office Assistant Montebello Elementary School,

Cupertino, CA (2006-2008)

Office Assistant that included answering phones, scheduling appointments,

filing, faxing, copying, data entry, and directing visitors. Managed lunch

program that involved collecting payments (cash/checks). Updating

confidential records. Organized and translated school documents and weekly

newsletter from English/Spanish. Provided bilingual services (explained

policies, provided information, translated) for parents and community

members. Assisted teachers with math, reading, and correcting homework.

Culinary Arts Center for Training and Employment, Lexington,

KY (2004)

Greeted customers, handled cash register balancing cash drawer at end of

shift, conducted inventory, prepared food following all safety guidelines,

monitored food cost, catered for events. Proficient in recipe-related math

and reading recipes. Learned to properly identify, clean handle, and store

dairy products, produce and herbs.

Packaging Specialist Lexington Herald-Leader,

Lexington, KY (2003)

Verified addresses ensuring correct delivery. Wrapped and bundled

newspapers for distribution. Operated machinery. Inserting, routing,

dispatching newspapers and commercial work.

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