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Customer Service Manager

Location:
Plano, TX, 75024
Posted:
October 05, 2010

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Resume:

**** ******** **** (Mobile) 972-***-****

Apt. # *230 (E-Mail) abhova@r.postjobfree.com

Plano, Texas 75024

CHANDA M. PONDS

OBJECTIVE

A position in a results oriented company that requires an ambitious and career conscious

person where acquired skills and education will be utilized toward continued growth and

advancement.

EDUCATION

Mesquite High School, Mesquite, Texas

Graduated May 2006

Eastfield College, Mesquite, Texas

August 2006 – December 2008

Trinity Valley Community College, Terrell, Texas

January 2009 – May 2009

North Central Texas College, Corinth, Texas

August 2009 - Still Attending

WORK EXPERIENCE

January 2010 to Present(On-call as of September 2010)

Kaleidscope Child Development Center, Dallas, Texas

Teacher Assistant

Duties: Greet all visitors (parents/children/guests);

Ensure that only authorized persons visit or remove a child from the center and

always request identification from unfamiliar individuals;

Responsible for the care, supervision, safety, welfare and instruction of a specific

group of children or infants;

Assist teachers at times with lending a hand at cleaning the childcare workspace;

Organizing the area so its safe for the children to interact with one another without

getting hurt.

August 2007 to August 2008

Rusty Wallis Volkswagen/ Honda, Garland, Texas

Receptionist/Cashier

Duties: Greeting incoming customers;

Provide excellent customer service;

Maintain Positive Guest Relations;

Answer/Transfer all incoming calls for a switch board with over 30 lines;

Filing & Faxing Documents

8401 Memorial Lane (Mobile) 972-***-****

Apt. # 7230 (E-Mail) abhova@r.postjobfree.com

Plano, Texas 75024

Calling Customers on Service Surveys

Maintain log for license plates;

Prepare Postal & Federal Express for shipping

Assist Manager on as needed bases.

Reason for leaving- Personal Health Problems

March 2007 to August 2007

Ker’s Wing House, Mesquite/Addison, Texas

Waitress

Duties: Greet incoming customers;

Provide excellent customer service;

Maintain Positive Guest Relations;

Ensure food quality and 100% customer satisfaction;

Deliver fast and accurate service;

Process payments by totaling purchase by cash or credit card method.

Reason for Leaving- Closed down

October 2004 to April 2006

Hollister Co., Mesquite, Texas

Brand Representative

Duties: Welcome customer by greeting

Provide sale service to customers;

Answer incoming customer calls;

Responsible for inventory;

Assist with closing;

Help customers make selections by offering suggestions and opinions;

Accurately and efficiently process customer transactions.

Reason for Leaving- Focus on College

ACTIVITIES & HONORS

Fellowship of Christian Athletes: Fall 2000 – Spring 2004

Perfect Attendance: 2000-2006

Cheerleading: 2000-2006

Student Council: 2000-2006

Volunteer at Kaleidoscope Child Development Center: Summer 2004

Administrative Help for Texas Energy Holdings: August-October 2008

Volunteer at Salvation Army: Fall 2007

Pzazz Promotions (Greeter Work) July 2008- November 2008

(References available upon request)



Contact this candidate