Customer Service Quality Assurance
Resume:
Tricia A. DeCourte
Monroe, GA ****5
Email address: **************@*******.***
CORE STRENGTHS:
Self-Motivated, Communication Skills, Disciplined, Quick Learner, Analytical, Team Player,
Customer Service Oriented, Detail Oriented, Time Management, Decision Making
OBJECTIVE:
To work in a challenging healthcare environment that will take full advantage of my Health
Information Technology (HIT) education and provide opportunities for growth in the profession.
EDUCATION:
A.A.S., Health Information Technology – DeVry University, Atlanta, GA
PROFESSIONAL EXPERIENCE:
Kaiser Permanente (February)
Health Information Technology Student
• Completed 80-hour clinical practicum
• Increased knowledge of ICD-9-CM and CPT Coding
• Gained valuable insight into various areas of the Health Information Management
Department and electronic medical record, Scanning, Indexing, Quality Assurance, Release of
Information, Master Patient Index, Coding, Systems Application, Reporting, and Audits
AFFILIATIONS:
Member, American Health Information Management Association (AHIMA)
TRAINING/SKILLS:
DRG & APG Assignments, ICD-9-CM and CPT Coding, HIPAA Regulations, Information
Systems, Licensing and Accreditation Standards, Medicare/Medicaid Reimbursement, Medical
Terminology, Desktop Database Software, Health Statistics, and Typing (60-75 wpm), actively
pursuing my RHIT certification, BSS in Health Information Management in 2012
REFERENCES:
Provided upon request
Contact this candidate