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Insurance Agent

Dacula, Georgia, 30019, United States
March 29, 2011

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Jillian Haugabook Johnson

*** ******** ***** *****

Dacula, GA 30019



I desire a position with your progressive company that will qualify me for advancement in my

career interest of Insurance.


Fort Valley State College - recently renamed Fort Valley State University

Fort Valley, Georgia

Degree Earned: Bachelor of Business Administration

Major: Management

Licensed P&C Insurance Agent, Notary Public

Currently studying for Insurance Designation


Insurance Agent, TOWN & COUNTRY Insurance


Handle primarily Personal Lines accounts with new business, quotes, endorsements,

coverage concerns, handle complaints. Work with the agencies automation department.

Receiving training in the Life and Health field as well.

Insurance Agent, PRITCHARD & JERDEN

2007 – 2009

Worked with both Commercial Lines and Personal Lines Insurance, sent out PowerPoint

presentations for annual review summaries, proposals and binders at renewal. Handled

complaints, spoke with policyholders concerning coverage’s and endorsements, etc. Collected

past due premiums on accounts, write bonds (performance, maintenance, construction, fidelity)

quoted policies, remarket coverage’s/accounts. Processed policy changes; checked policies;

processed audits and invoices, as well as prepared monthly reports to management. Prepared

Certificates of Insurance for select VIP clients. Handled Personal Lines accounts for VIP’s with

Commercial Policies. Familiar with Microsoft Excel, Microsoft PowerPoint, IRMI, Sage - Silver

Plume, PS4 software and AMS Agency Systems (TAM and Applied), Rackley Rating System

and DocStar. Also familiar with all Commercial Lines coverage’s including Workers

Compensation & Employers Liability Insurance, Commercial General Liability, Commercial

Property Coverage, Commercial Crime, and Commercial Auto to name a few. Familiar with

Personal Lines coverage’s including BI, PD, UM, UMPD, Coll, Comp, HO3, HO4, HO6, HO8,

as well as Dwelling Fire coverage’s - just to name a few.


2002- 2007

Worked directly with road construction contractors while writing their insurance under an Owner

Controlled Insurance Program with the owner being Fulton County. Wrote/advised on coverage’s

as well as issued bonds for the Surety Assistance Program for the Fulton County Contract

Compliance Department. Also served as support staff for the Hartsfield-Jackson International

Airport - OCIP as well. Held position as Personal Lines/Small Commercial Supervisor – in

charge of remarketing renewals, writing new business; maintaining existing accounts, loss reports

and claims acknowledgement letters for both commercial and personal lines accounts. Worked as

a back up in the Personal Lines office at a separate location - when needed while servicing the


Accounts Representative, SUTTER, Mc LELLAN & GILBREATH Inc.


New business & servicing for home, renters, 2ndary homes, dwellings, motor homes, ATV’s,

boats umbrellas & auto policies; provided quotes, wrote insurance for CNA, Fireman’s Fund,

MetLife, Chubb, Progressive, Omni, Southern Heritage and Hanover Insurance Companies,

Interfaced with companies; trained new P/L staff.

Insurance Counselor, SIDNEY O. SMITH AGENCY


Wrote new business, serviced home & auto policies primarily for Cincinnati Insurance


Insurance Counselor, GEICO Insurance Company


Answered billing questions, handled complaints, explained coverage’s, provided rate quotes and

endorsed changes.

References available upon request


Andrea Tucker

Executive Assistant to Jim Boone -CORESTAFF


John Greene

President of AEGIAS Corporation


Daryl Dortch

Vice President of JLM Risk Management Group

404-***-**** ext 110

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