Insurance Agent
Resume:
Jillian Haugabook Johnson
Dacula, GA 30019
OBJECTIVE
I desire a position with your progressive company that will qualify me for advancement in my
career interest of Insurance.
EDUCATION
Fort Valley State College - recently renamed Fort Valley State University
Fort Valley, Georgia
Degree Earned: Bachelor of Business Administration
Major: Management
Licensed P&C Insurance Agent, Notary Public
Currently studying for Insurance Designation
EMPLOYMENT
Insurance Agent, TOWN & COUNTRY Insurance
2010
Handle primarily Personal Lines accounts with new business, quotes, endorsements,
coverage concerns, handle complaints. Work with the agencies automation department.
Receiving training in the Life and Health field as well.
Insurance Agent, PRITCHARD & JERDEN
2007 – 2009
Worked with both Commercial Lines and Personal Lines Insurance, sent out PowerPoint
presentations for annual review summaries, proposals and binders at renewal. Handled
complaints, spoke with policyholders concerning coverage’s and endorsements, etc. Collected
past due premiums on accounts, write bonds (performance, maintenance, construction, fidelity)
quoted policies, remarket coverage’s/accounts. Processed policy changes; checked policies;
processed audits and invoices, as well as prepared monthly reports to management. Prepared
Certificates of Insurance for select VIP clients. Handled Personal Lines accounts for VIP’s with
Commercial Policies. Familiar with Microsoft Excel, Microsoft PowerPoint, IRMI, Sage - Silver
Plume, PS4 software and AMS Agency Systems (TAM and Applied), Rackley Rating System
and DocStar. Also familiar with all Commercial Lines coverage’s including Workers
Compensation & Employers Liability Insurance, Commercial General Liability, Commercial
Property Coverage, Commercial Crime, and Commercial Auto to name a few. Familiar with
Personal Lines coverage’s including BI, PD, UM, UMPD, Coll, Comp, HO3, HO4, HO6, HO8,
as well as Dwelling Fire coverage’s - just to name a few.
Account Executive – OCIP, RESURGENS RISK MANAGEMENT
2002- 2007
Worked directly with road construction contractors while writing their insurance under an Owner
Controlled Insurance Program with the owner being Fulton County. Wrote/advised on coverage’s
as well as issued bonds for the Surety Assistance Program for the Fulton County Contract
Compliance Department. Also served as support staff for the Hartsfield-Jackson International
Airport - OCIP as well. Held position as Personal Lines/Small Commercial Supervisor – in
charge of remarketing renewals, writing new business; maintaining existing accounts, loss reports
and claims acknowledgement letters for both commercial and personal lines accounts. Worked as
a back up in the Personal Lines office at a separate location - when needed while servicing the
OCIP.
Accounts Representative, SUTTER, Mc LELLAN & GILBREATH Inc.
1999-2002
New business & servicing for home, renters, 2ndary homes, dwellings, motor homes, ATV’s,
boats umbrellas & auto policies; provided quotes, wrote insurance for CNA, Fireman’s Fund,
MetLife, Chubb, Progressive, Omni, Southern Heritage and Hanover Insurance Companies,
Interfaced with companies; trained new P/L staff.
Insurance Counselor, SIDNEY O. SMITH AGENCY
1998-1999
Wrote new business, serviced home & auto policies primarily for Cincinnati Insurance
Companies.
Insurance Counselor, GEICO Insurance Company
1992-1998
Answered billing questions, handled complaints, explained coverage’s, provided rate quotes and
endorsed changes.
References available upon request
References
Andrea Tucker
Executive Assistant to Jim Boone -CORESTAFF
John Greene
President of AEGIAS Corporation
Daryl Dortch
Vice President of JLM Risk Management Group
404-***-**** ext 110
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