Customer Service Assistant
Resume:
ADAM SCHWARTZ
New York, NY 10003
Email: **.**********@*****.***
PROFILE/OBJECTIVE
A degreed and experienced writer/reporter/statistician with an in-depth
knowledge of many sports, particularly hockey seeking a employment
opportunity to continue a career in writing or an entry-level professional
position.
EXPERIENCE
DOWNTOWN VETERINARY CLINIC 2010-2011
Clinical Assistant
*Scheduled appointments and helped with various clerical duties.
*Restrained and assisted during feline and canine examinations.
*Monitored chemical intake and vital signs during surgeries.
NATIONAL HOCKEY LEAGUE 2007-2009
Staff Writer
*Gathered, created and implemented original feature, daily and analytical
content for NHL.com by interviewing NHL players, executive and personnel.
*Selected video images and links, which were prominently displayed in
dynamic links on the website.
*Chose blogs daily for a content module known as "Fan Voice" and manually
inserted the blogs using a content managing system.
FISCHLER HOCKEY SERVICE 2005-2007
Reporter/Intern
*Editor, writer and reporter for Mr. Fischler's columns and material on the
Madison Square Garden website, Sunday Freeman newspaper, and the Fischler
Report.
*Interviewed Professional Hockey executives and personalities.
* Prepare and analyze detailed statistical reports for television and radio
broadcasts during NHL games.
GYM SOURCE 2002-2005
Dispatch Assistant/Accounts Receivable
*Organized and scheduled all deliveries.
*Handled all customer service issues and resolved and delivery
discrepancies and problems.
*Contacted customers with past due balances and informed them of the
situation
EDUCATION
Bachelor of Arts - Communications (Major),
Manhattanville College, Purchase, NY 2005
Extracurricular Activities
Manhattanville College Radio, On-Air Radio reporter.
Touchstone - Manhattanville College newspaper, Sports and entertainment
writer/reporter
COMPUTER SKILLS
Microsoft Word, Excel, HTML, Content Managing Systems, Outlook,Lotus Notes,
Microsoft Excel, Photoshop, email and Internet applications, search
applications/databases
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