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Customer Service Assistant

Location:
New York, New York, 10003, United States
Posted:
March 29, 2011

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**** ********

*** *. ** **. ***. **

New York, NY 10003

(201) ***-****

Email: **.**********@*****.***

PROFILE/OBJECTIVE

A degreed and experienced writer/reporter/statistician with an in-depth

knowledge of many sports, particularly hockey seeking a employment

opportunity to continue a career in writing or an entry-level professional

position.

EXPERIENCE

DOWNTOWN VETERINARY CLINIC 2010-2011

Clinical Assistant

*Scheduled appointments and helped with various clerical duties.

*Restrained and assisted during feline and canine examinations.

*Monitored chemical intake and vital signs during surgeries.

NATIONAL HOCKEY LEAGUE 2007-2009

Staff Writer

*Gathered, created and implemented original feature, daily and analytical

content for NHL.com by interviewing NHL players, executive and personnel.

*Selected video images and links, which were prominently displayed in

dynamic links on the website.

*Chose blogs daily for a content module known as "Fan Voice" and manually

inserted the blogs using a content managing system.

FISCHLER HOCKEY SERVICE 2005-2007

Reporter/Intern

*Editor, writer and reporter for Mr. Fischler's columns and material on the

Madison Square Garden website, Sunday Freeman newspaper, and the Fischler

Report.

*Interviewed Professional Hockey executives and personalities.

* Prepare and analyze detailed statistical reports for television and radio

broadcasts during NHL games.

GYM SOURCE 2002-2005

Dispatch Assistant/Accounts Receivable

*Organized and scheduled all deliveries.

*Handled all customer service issues and resolved and delivery

discrepancies and problems.

*Contacted customers with past due balances and informed them of the

situation

EDUCATION

Bachelor of Arts - Communications (Major),

Manhattanville College, Purchase, NY 2005

Extracurricular Activities

Manhattanville College Radio, On-Air Radio reporter.

Touchstone - Manhattanville College newspaper, Sports and entertainment

writer/reporter

COMPUTER SKILLS

Microsoft Word, Excel, HTML, Content Managing Systems, Outlook,Lotus Notes,

Microsoft Excel, Photoshop, email and Internet applications, search

applications/databases



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