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Human Resource Resources

Fishers, Indiana, 46038, United States
March 29, 2011

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Kathy S. Marra, MA, SPHR

***** ********* **** ( Fishers, IN 46038 ( ( 317-

***-**** ( c ) 317-***-**** ( h )


Human resource executive with leadership, credibility, integrity and core

competencies experienced in building HR infrastructure to support company

objectives and growth. A strategic manager proficient in talent assessment

needed for organizational agility and change. Bottom-line driven certified

professional accomplished at linking human assets to business outcomes.

Respected human resource director successful in employee engagement, legal

compliance, problem resolution, conflict management, management practices,

human resource development, total rewards programs, business acumen, team

processes and effective communications. Knowledgeable human resource

generalist with myriad of industry experience which includes financial,

engineering, petroleum, service, retail and higher education.

Career Highlights


Key Achievements:

. Orchestrated recruitment and talent acquisition campaign for volatile

petroleum/retail industry resulting in reduced turnover by 35% below

industry benchmark decreasing expense by $300,000 within first two


. Launched recruitment plan to improve talent acquisition resulting in

higher quality candidate pool decreasing time-to-fill open positions

by 20% for bank.

. Recruited 25 students for student HR organization surpassing required

SHRM membership by 75% in charter year exceeding timeframe established

by the Dean of the School of Business.

. Created myriad of performance management assessment tools to measure

core competencies, skills and knowledge to cultivate and prove,

"employees are our greatest assets."

. Coached and counseled supervisors with employee issues, regulatory

challenges and staffing selections.


. Turnaround specialist who can easily assess talent and formulate

solutions to combat human capital acquisition and retention challenges

with versatility to adapt results for growing company or declining



Key Achievements:

. Analyzed company strategic plan to produce human resource action plan

integrating human resource activities to support business initiatives

. Directed bank through successful OFCCP /Affirmative Action audits

resulting in "zero" compensatory penalties.

. Spearheaded employee relations programs that improved communications

and work environment engaging employees reducing employee-management


. Established the infrastructure for a well executed and managed human

resource department supporting bank initiatives and growth.

. Directed students in the creation and chartering of the Marian College

Student HR Organization affiliated with Society for Human Resource

Management enhancing student leadership, business acumen and career



. Visionary and talented leader who can originate and apply techniques,

processes and new concepts to lead by example and mentor others.


Key Achievements:

. Led seamless integration of 33 employees from acquisition of FDIC

insolvent bank resulting in smooth transition for employees.

. Initiated major benefit plan change resulting in cost reduction of 20%

for first year while gaining employee acceptance through concerted

education and communications effort.

. Transitioned manual payroll to automation HRMS reducing operational

costs by 25% and processing time of 67%.

. Managed transition from Defined Benefit Plan to a Defined Contribution

Plan resolving plan inaccuracies resulting in a successful conversion.

. Researched and proposed new HRMS achieving greater operational

efficiency streamlining processes by 15%.


. Corporate ambassador for management to employees with the keen ability

to lead change initiatives and lessen employee concerns.


Key Achievements:

. Assessed, designed, streamlined and led all human resource functions

identifying deficiencies and implementing legally compliant systems

reducing exposure and risk by 50%.

. Conducted audit of human resource process, policies, and procedures

proposing action plan to decrease gaps and company exposure along with

ensuring regulatory compliance.

. Defended employee issues and legal complaints with solid documentation

and consistent processes reducing outside counsel fees by 25%.

. Performed job analysis and composed legally defensible job

descriptions ultimately to be linked to measurable performance

management system supported by market based compensation plan.

. Measured and monitored human resource activities (e.g. turnover, cost

per hire etc.) proposing solutions to deficiencies (e.g. training

needs, employee professional development and career plans.)


. Professional who can understand the business and leverage best

practices, technologies and relationships to enable and maintain

organizational cohesiveness and operation performance excellence.


Key Achievements:

. Overhauled compensation system re-engineering performance management

system with a merit performance plan.

. Led training programs for 50+ managers where management skills and

knowledge minimized personnel errors reducing legal risks by 25%.

. Created and presented more than 15 customized training and educational

programs for both employees and managers including interviewing and

selection, performance management and diversity and sensitivity


. Envisioned, developed and instituted multi-step career planning and

succession program for managerial and technical positions positioning

company to retain key talent and promulgate company growth.

. Researched Learning Management System resulting in the recommendation

and approval for the RW Armstrong University.

. Performed cost-benefit analysis for educational courses and programs

calculating ROI and transfer-of-training deliverables.

. Developed four new human resource courses increasing course selections

for concentration by 43%.


. Engaged human resource director who can assess and create programs

which promote lifelong learning and professional development.

Employment History

Internal HR Consultant, RW Armstrong, Indianapolis, IN


Principal & Owner, HR PROF Consulting LLC, Fishers, IN


Asst. Prof. of Human Resource Management, Marian University (FT)


Adjunct Instructor, School of Business - Marian University, Indianapolis,

IN 2000 - 2007

Director of Human Resources, Crystal Flash Petroleum, Indianapolis, IN

1999 - 2007

(400+ multi-location wholesale petroleum marketer - family owned)

Vice President, Human Resources, INDICORP, Indianapolis, IN 1996 - 1999

(90+ employees, corporate credit union servicing small credit unions)

Asst. Vice President, Asst, HR Director, First Merchants Bank, Muncie, IN

1994 - 1996

(500+ multi-location bank holding company)



(250+ multi-location bank holding company)

Education/ Certification

Senior Professional in Human Resources (SPHR) - Society for Human Resource

Management, Washington, DC

M. A. in Adult and Community Education - Ball State University, Muncie, IN

Graduate Certificate- Human Resources with Business Emphasis - American

Banker Association - Washington DC

B. S. in Education - Indiana University, Bloomington IN


Professional Member and Student Chapter Advisor - Society for Human

Resource Management, Washington, DC

Founding Officer, Past President - Human Resource Professional Development

Association, Carmel, IN

Professional Member - IndySHRM, Indianapolis, IN; HRPDA, Carmel IN; World

At Work, Alexandria, VA

Volunteer - Family Services, Indianapolis, IN

Past Treasurer, Board Member - Monroe County Chapter American Red Cross,

Bloomington, IN

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