Customer Service High School
Resume:
Adriana Sanchez
(***) 710- 0861
**************.**@*****.***
Objective
Pursuing a career in the medical field within your organization that will provide the experience necessary.
I am goal oriented responsible and I pride myself as a team player. I truly believe I would be a great asset.
Employment History
Front Desk Agent
June, 2008- Present Crowne Plaza Miami Airport Hotel. Miami, Florida
Provide guests with excellent customer service.
Check guest in/out. Serve as a bank to them when checking out and/or change was desired.
Worked with and mastered the program of Opera.
Responsible for organizing groups so that checking in and out was executed smoothly.
Excelled in working in a mature and demanding environment that required to multi-task, all while providing terrific
customer service.
Assistant Head Coach
October 2010- Present Miami Coral Park Senior High School Miami, Florida
Assist the Head Coach inside and outside the court
Conducted an effective fundraise plan
Head coach of the JV team
Front Desk Agent
June, 2007- June, 2008 Sheraton Miami Mart Airport Hotel. Miami, Florida
Provide guests with excellent customer service.
Check guest in/out. Serve as a bank to them when checking out and/or change was desired.
Worked with and mastered the program of Galaxy.
Responsible for organizing groups so that checking in and out was executed smoothly.
Excelled in working in a mature and demanding environment that required to multi-task, all while providing terrific
customer service.
Education
September 2009- Present The Honors College at Miami Dade College. Miami, Florida
Expected to receive AA degree on May, 2011
August, 2005- June, 2009 Miami Coral Park Sr. High. Miami, Florida
High School Diploma of Distinction, G.P.A: 4.6
Graduated top 5% of graduating class
Accomplishment and Award
Associate of the Month for Sheraton Miami Mart Hotel, April 2008
Received a full scholarship at Miami Dade Honors College
Principals Honor Roll
Top 7% of graduating class (06, 2009)
2008-2009 Female Scholar Athlete
Tennis Team: Rookie of the Year, Most Improved, and Most Valuable Player
Basketball Team: Miss Motivator and Ram Leadership Award
Other Experience/Skills
Paid Intership as an Accountant Specialist at Crowne Plaza. In charge of all American Airlines account
settlement and billing.
Volunteered at Miami Baptist Hospital for four years (2005-2009). Served in all departments, from the pediatrics center
to the diabetic center.
Fluent in English and Spanish
Proficient in Microsoft Office
References Available Upon Request
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