Sales Customer Service
Resume:
DAVID RUUD
Wind Lake, WI 53185
******@*****.***
http://www.linkedin.com/in/davidruud
EXECUTIVE SALES REPRESENTATIVE
Self-disciplined and driven Business Development Professional with both
direct and consultative sales experience including new account development
from cold call to close. Strong consultative sales and customer service
skills with specialty physician audience within the healthcare field.
Proven track record of driving sales volume and marketshare in business-to-
business (B2B) and healthcare. Demonstrated ability to secure large
accounts and documented record of sales success and career progression.
Strong business acumen and efficient territory management skills. Success
achieved through development and disciplined execution of strategic
business plans and tenacity around large potential accounts. Comprehensive
blend of competitive spirit, exceptional customer relationship development
skills and laser focus on goal attainment. Outstanding influencing,
communication, interpersonal and presentation skills. Consistently rated
"expert" in closing skills.
WORK EXPERIENCE
GLAXOSMITHKLINE, Research Triangle Park, NC 2001-
2010
Subsidiary of GlaxoSmithKline plc, a global healthcare group engaged in
research, development, manufacturing and marketing of pharmaceutical
products.
Senior Executive Sales Representative - Milwaukee, WI
Managed growth of respiratory product portfolio and marketed to
specialists, pediatricians and primary care providers throughout
Southeastern Wisconsin. Oversaw resource allocation, business planning and
continuous development and focus on customer service. Consistently met
and exceeded sales goals for all products.
. Grew newly aligned territory from 12.3% of goal to 104% at year end
(2009).
. Earned #1 regional ranking (34 territories) for new product launch of
Veramyst as solo representative in territory (2008).
. Promoted to Senior Executive level based on consistent sales
performance and demonstrated leadership (2007).
. Chosen for National Respiratory Convention Team (2006).
. Selected as regional liason for National COPD Marketing Advisory
Committee (2005)
. Promoted to Executive Level based on consistent sales performance and
demonstrated leadership (2003)
. Appointed as regional representative for Regional Advisory Panel
(2003).
. Launched five major GSK products including Advair, Augmentin XR,
Ventolin HFA, Veramyst and Vesicare.
. Customer base includes Allergists, Emergency medicine, ENT,
Hospitalists, Pediatricians, Pharmacists, Primary Care Providers,
Psychiatrists, Pulmonologists, OBGYNs and Urologists.
ORGANON INC., West Orange, NJ 1999-
2001
A Division of Akzo-Nobel, a mid-sized manufacturer and marketer of
pharmaceutical products.
Sales Representative - Milwaukee, WI
Managed growth of psychiatric and women's health products in Southeastern
WI territory.
. Achieved top 10 % ranking for national market share for Mircette
(2000)
. Selected as Guest Trainer for Level I new rep training at company
headquarters in West Orange, NJ (2000)
ALSCO, Salt Lake City, UT 1996-
1999
Global industry leader and supplier of textile services. Formerly known as
Steiner Corporation/American Industrial Division.
Territory Sales Representative - Milwaukee, WI
Generated new accounts through cold-calling, prospecting and negotiating
long term service contracts in Southeastern, WI territory. Aggressive,
commissioned sales to global industrial manufacturers and service
industries.
. Cultivated new business development through long-term contractual
sales.
. Consistent sales volume leader for Milwaukee branch
. Lead sales rep for 7 out of 12 months, #1 producer for allied sales
division (1998)
. Produced 47% of total sales volume for entire branch (6
representatives) (1998)
. Winner MVP national sales award (1998)
NIPPERSINK COUNTRY CLUB, Genoa City, WI 1986-1995
Semi-private golf resort serving members, vacationers and area residents.
Pro Shop Assistant Manager, Greenskeeper
Part time employment held concurrently while attending high school and
college.
. Provided customer service to golfers, managed tee times, processed
financial transactions, opened and closed pro shop.
. Retained for nine seasons due to exceptional work ethic,
dependability, and exceeding expectations of customers.
EDUCATION
Bachelor of Science (B.S.) Business Management/Marketing
University of Wisconsin- Parkside
Personally financed 100% of education
Member of Pi Sigma Epsilon-Marketing Society
Volunteer activity included fund-raising and soliciting alumni
AFFILIATIONS
Young Professionals of Racine
Member - 2009 to Present
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