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Administrative Assistant Customer

8854, United States
March 30, 2011

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Shital Patel, 848-***-****

**** *** ********* ***, *** #12A Piscataway, NJ 08854,

Objective: To get a position as Bookkeeping Clerk and to gain further

experience in this field.

Summary of Qualifications:

. 10+ years of combined experience in Financing and Banking Industries.

. Responsibly handled various booking and accounting tasks

. Extensive Knowledge in the use of QuickBooks for various accounting


. Strong record keeping and information management skills.

. Excellent customer services, time management skills and resourceful,

efficient and detail-oriented.

. Proficient with all aspects of accounts payable, accounts receivable,

general ledger, payroll and reconciliation.

Work Experience:

o Apex Technology (IT Consulting), South Plainfield, NJ

Dec 2008 - Dec 2010

Bookkeeper/HR Admin

. Cultivate and maintain relationships with current and potential

clients and consultants

. Manage consultancy contracts and PO's for clients seeking technical

personnel for employment.

. Maintain Human Resource Information System records for employees

. Process employment verifications requests

. Accountable for reviewing hourly timesheets for personnel to maintain

accuracy in billing to clients

. Invoicing clients for consultant contracts

. Performed specialized work that is related to process, preparation and

maintenance of the Payroll

. Compute and prepare payroll deductions and adjustments as well as

reconcile accounts for benefits and insurance

. Accurately managed all aspects of payroll administration for over 100


. Analyze and rectify any payroll issues or discrepancies that are


. Daily administration and preparations of banking tasks including check

deposits and balance reconciliation

. Performs all day-to-day duties including financial transactions,

billing, data entry documentation, listing vendor checks.

. Perform regular duties including accounts payable and receivable and

data entry,

. Following up with clients regarding matters on outstanding invoices

and resolution of disputes.

. Reconcile payments with invoice to verify balance sheets reflect

positive balance.

o PNC Bank, Green Brook, NJ

April 2008 - Nov 2008

Customer Services/Teller

. Greeting existing and new customers, directing them to the business

division that best fits their visit

. Manage customer day-to-day banking transactions

. Provide valuable input for services or products that would benefit the


. Explore any opportunities to cross-sell additional products and


. Generate company loyalty by creating successful customer relationships

. Uphold customer privacy and confidentiality policies

. Develop presentations and reports for new banking products

. Generate daily transactional reports for ATM, Money orders, Certified

checks, and Cash Advances.

. Accurately maintain balanced cash drawer at all times

. Assisted colleagues in all aspects of banking responsibilities

o Commerce Bank, Piscataway, NJ

Jun 2006 - Dec 2006

Teller/Customer Services

. Process customer transaction accurately and efficiently to build

customer confidence and trust

. Respond to a broad range of customer inquiries while swiftly resolving

any issues

. Promote of bank products utilizing marketing and advertising methods

. Accurately maintain balanced cash drawer and petty cash at all times

. Place inventory orders and ensure that the scheduled pick-up time is


. Ability to achieve immediate and long-term goals and meet operational


o The Lou Levy Group


1999 - Jun 2004

Administrative Assistant

. Involved in tracking daily system backup and product distributions

. Generated monthly invoices based on subscription reports, post

payments, account receivables and collections

. Handling basic accounting, billing and record maintenance

. Prepared sales invoices and various shipment related invoices

. Tracked daily system backups and product distributions

. Processed accounts receivables and payable.


Gujarat College, Ahemdabad, India

Bachelor of Commerce Degree - Accounting; 1997

Comp-U-Learn, Technology School, Edison, NJ

Java Programming Certificate - C, UNIX, Oracle, SQL

Hudson County College, Jersey city, NJ

Accounting; 2002

Technical Skills:

< Knowledge of: SQL, PL/SQL, Oracle Database, Data Modeling and Java

Programming, AS-400.

< Operating Systems: Windows Vista, XP, 2003. NT

< Other Software: Microsoft Word, Excel, PowerPoint,

Outlook, Project, QuickBooks, SAP, Visio, SharePoint; Adobe

Acrobat, Lotus Notes.

References: Available upon request

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