Customer Service Administrative Assistant

Erika Garcia

**** ***** ** **** **** Alto Ca ****3 Phone: 650-***-**** *******@*******.***

Expertise Administrative AssistanT

Client management Expert in Service implementation for Client and Business Relations

Public Speaking Extensive customer service experience, Initiative on strategic planning to

Communications

develop customer service solutions Knowledge in merchandise control,

Administration

Coordinates prospect projects, Effective verbal and written communication

Key Skills

Administrative Assistant skills, and Administrative support.

Customer Service

Professional Profile

Merchandise Management

Authentication & Access

Control

System Monitoring

Regulatory Compliance

Respond promptly to customer inquiries, handle and resolve customer

Customer

Education

Service: complaints, process orders, forms, applications and requests, perform

Canada College

customer verifications, keep records of customer interactions and

A.A Liberal Arts, 2010

transactions, communicate and coordinate with internal departments

Client Relations:

Efficient methods of oral communication; ample speaking

and listening skills within the context of interpersonal communication

effective with business and client relations Handle client issues with

satisfactory results for clients and business relations

Systems:

Business computer systems which include, software, the use of the

Internet, and security systems applications that include spreadsheets,

word processing, presentation graphics,

and database management

MS Office (Word, Excel, Outlook, PowerPoint)

Software:

Experience

Administrative Assistant, 2005 Present

Noxcuses Fitness Spa

Canada College Financial Aid Student Services, 2002 2005

Special Order Services, 1998 2002

Expo Design Center

Labor Ready Job Placement Analyst, 1995 1998

References Availble

Contact this candidate