MAXINE GREAVES
** ********* ******, ***#** 914-***-****
Mt. Vernon, NY 10550 *************@*****.***
SUMMARY
Experienced Investment Management Client Services Professional with proven
effective leadership skills, including team building and development,
strong organizational, communication and interpersonal skills. Extensive
experience in the maintenance of investment accounts also in managing
multiple tasks, system conversions, project coordination, and analyzing
risk. Strong knowledge in a variety of portfolio management systems and
customer relationship databases. Thrives in a rapidly changing environment
where individual contributions are recognized.
PROFESSIONAL EXPERIENCE
DEUTSCHE BANK TRUST COMPANY AMERICAS, New York, NY 2004-2011
Risk Specialist, Private Wealth Management (2009-2011)
. Prepared all reviewed documentation from KYC for completeness to open new
accounts for the PWM investment products, Custody, Banking, Trust and
Investment accounts.
. Worked with KYC and account opening to mitigate risk and
inaccuracies to provide a more efficient
on-boarding process for clients and to ensure that all client
transactions were processed by DB and State Street in an accurate and
timely manner.
. Participated as key player in the streamlining of custody accounts
procedures and opening process on the NAO Wizard.
. Scanned and ensured all new account documents and agreements were
accurate and in compliance prior to the repository and safekeeping.
. Acted as the liaison between investment managers, account representatives
and the front office for PWM investment account terminations and working
with other financial institutions
for asset transfers on account closings.
. Performed DB force and GCIS administrator responsibilities to link
customer to their new accounts and client's relationship for the front
office request.
Associate, Private Wealth Management Worldwide Custody (2004-2008)
. Responsible for the administration of one major investment management
company with a client base of 1500 private client custody accounts with
assets over $1 billion.
. Responsible for coordination of new account opening set-up, and review of
each new custody account to ensure fund authorization form, resolution
authorization execution of custodian agreement and product signatures or
waiver on file for non-standard fee arrangement.
. Processed and prepared daily wires, remittances, transfers, checks, and
deposits.
. Supported operations staff with daily mutual fund trades
functions and reviewed accounts daily trade
settlements to ensure portfolios met liquidity
requirements and interacted with trade settlements group
to facilitate and maximize settlement efficiency.
. Researched and resolved clients' inquiries regarding investment options
and settlement issues.
. Maintained control and coordinated trade settlement for various mutual
fund, fixed income and equity sub-managers.
. Reconciled and researched failed trades and cash discrepancies between
internal reports and external systems.
. Conducted FX trading to settle currency exchanges on foreign stock.
. Input and adjusted tax costs for high net worth clients.
MAXINE GREAVES Page Two
*************@*****.***
JACOBI MEDICAL CENTER, New York, NY 2002-2004
Coordinating Manager
Provided administrative and managerial support for the Deputy Executive
Director of Nursing/Chief Nurse Executive.
. Coordinated and prepared all correspondence and confidential reports.
. Responsible for setting up all daily appointments and assignments,
facilitated and coordinated internal and external meetings with all
departmental heads.
. Created and tracked all OTPS accounts, and prepared weekly and monthly
budgeted statistics.
. Responsible for the training and supervision of the Executive Secretary,
college interns and volunteers assigned to the Nursing Executive office.
. Collaborated with other North Bronx Healthcare Network administrative
assistants to schedule monthly meetings, prepare reports, presentations,
and summaries selecting information from different nursing department
sources.
FINANCIAL SERVICES CONSULTANT, INC., New York, NY 2001-2002
Clients: The LanguageWorks, HQ Business Center, Zagat, Bank of New York,
Nomura Securities, Columbia University, Royal Bank of Canada, American
Express, 93.FM WVIX, and Western Union
PARAMETRIC CAPITAL MANAGEMENT, INC., New York, NY 1999-2001
Assistant, Back-Office Operations Assistant
. Conducted total return adjustments, including cash, dividends, capital
gains and interest.
. Supported trading and operations staff and placed fund trades via website
or brokers.
. Assisted with reconciliation of fund cash and holdings reports for
brokerage accounts.
. Reconciled future holdings reports for brokerage accounts.
. Updated all Broker Statements, Daily Performance Reports, and End of Year
Tax Report.
. Continuously communicated with brokers regarding trades and filed and
checked all confirms against the trade history reports.
. Collected month end statements from brokers together for IFA and month
end reconciliation.
ADDITIONAL RELEVANT EXPERIENCE
STEINHARDT MANAGEMENT COMPANY, INC., New York, NY
Assistant, Back-Office Operations
EDUCATION
New York Institute of Technology, New York, N.Y
Business Management
American Institute of Banking, New York, NY
International Banking
TECHNICAL SKILLS
Microsoft Office, Quicken, Track Data, Bloomberg, Total Return, Quotron
System, DB Force,
Global Plus, Global Customer Information System (GCIS), Metavante Insight.
ADDITIONAL INFORMATION
Event planning, Catering,Volunteering on humanitarian missions.