Customer Service Manager

SANDRA I. PRESTIA

**** ****** *****

Boca Raton, Fl 33487

Phone: 954-***-**** email: ************@**.***

Objective

Full Time employment where prior experience, ability, and commitment would

be of value.

Education

Kaplan University - Graduated 2006 - Associates in Applied Science in

Paralegal Studies

Palm Beach Community College - Associates in Arts

Florida Atlantic University - Currently Enrolled for Bachelors in Political

Science and Minor in Business Administration

On Hand Computer Experience: Microsoft Word, Microsoft Excel, Microsoft

Outlook, Microsoft Visio, Microsoft PowerPoint, Omni-Point Professional,

Quickbooks-Pro, JST Technologies, Abacus, Keystrokes POS, and Strong with

research of various Internet services.

Skills and Abilities:

. Customer Service

. Proficient in Microsoft Office

. Training and organizing staff

. Bilingual (English/Spanish)

. Type accurate 55+ words per minute

. Notary Public

. Bookkeeping

Office Manager - November 2008 to Present

Master Gardeners Nursery & Landscaping - 9717 Happy Hollow Rd., Delray

Beach, Fl 33446

Office Manager duties include, but not limited to: Executive Assistant to

President, Scheduling, Travel Arrangements, Bookkeeping, Payroll, Accounts

Payables, Accounts Receivables, Invoicing, Proposals, communication with

clients and vendors, daily deposits, and anything else needed to assist

anybody within the company.

Restaurant Manager - April 2008 to November 2008

Fresh by Isabella - 8969 W. Atlantic Avenue, Delray Beach, Fl 33446

Open and Close Restaurant, Manage, Preparation, Cook (Pantry and Grill),

Cashier, Server, Customer Service, Daily Deposits, Utilizing and Closing

out Credit Card Machine, Purchasing, Private Catering, Payroll, Bookkeeping

and any and everything else needed to keep my doors open.

Construction Project Administrator/Purchasing Agent - November 2004 to

March 2008

Boca Developers - 321 E. Hillsboro Blvd., Deerfield Beach, Fl 33441

Liaison for the Senior Director of Construction and four to six project

managers with document control work for the building of high rise

condominiums and assist Legal Department, including but not limited to:

Train new personnel preparing change orders, Contracts, purchase orders,

data entry, communicating with Subcontractors, Architects, Engineers, in

house purchasing agent anything else that is needed to assist anybody

within the company.

Office Manager - April 2003 to October 2004

Unlimited Marine/ Unlimited Electric - 2001 SW 20th Avenue, Bay 121, Fort

Lauderdale, Fl 33315

Office Manager duties include, but not limited to: Executive Assistant to

President and VP, Scheduling, Travel Arrangements, Accounts Payable,

Accounts Receivable, Payroll, Invoicing, Bookkeeping, Electrical

Schematics, Greeting and communicating with clients daily, handled all

monetary transactions, post and maintained transaction logs in preparation

for daily bank deposits. I performed all of these tasks for both companies.

(family owned).

Office/Store Manager - March 1999 to December 2002

Concept Stores - 9180 St. Rd. 84, Davie, Fl 33324

Accounts Payable, Accounts Receivable, Payroll, Inventory, Purchasing,

Merchandising, Customer Service, Sales, Handling Daily Deposits and Hiring

and Training of Staff, assisted in opening new store locations.

References available upon request

Contact this candidate