Customer Service Assistant

Location:

Posted:

March 30, 2011

Loida Ortiz

********@*****.***

North Bergen, NJ 07047

Qualifications

Bilingual (English/Spanish) MS Word, MS Windows, Access Quality control assistant

Customer Service Some management Training & Development

Multi task oriented Some automotive(mechanical) Some accounting

Clerical Warehouse assistant Transportation

MS Word, Excel, Power Point Excellent oral and Restaurant(hostess, line

communication skills cook)

Professional Experience

America Taxi-North Bergen, NJ

Driver/dispatcher

As a driver, I picked up and took customers to their location, some mechanical work. As a

dispatcher I managed 3 5 drivers, directed them to customer locations, filled out company logs,

customer service rep, and priced fares.

Colonial security-Jersey City, NJ

Security guard

I answered the phones, used company vehicles to patrol perimeter, customer service rep.

Cosi-Jersey City, NJ

Hostess/cashier

I welcomed customers and served them items such as coffee, sandwiches, cakes, and soups. I

also handled the register and answered the incoming calls.

Al’s baby back shack r ibs-Jersey City, NJ

Chef assistant

I was responsible for preparing all meals along with the head chef, prepped all foods, customer

service representative, responsible for food inventory.

West New York Park and Recreation-WNY, NJ

Assistant counselor

Responsible for maintaining order in both the park I was assigned to and the recreation center. I

assigned games and mentored teens.

Education and Training

Memorial High School, WNY, NJ

Earned college credits from Mercer, Union, Hunterdon County College, and Trenton.

Reference upon request