Project Manager Supply Chain
Resume:
Donald Zook, PMP
Walnut Creek, CA 94596 www.linkedin.com/in/donaldzook
********@*****.***
Epic Consultant / Analyst
Dedicated, self-motivated, certified project manager with experience in
software implementation, electronic medical records (EPIC) and
enterprise resource planning (ERP). Noted for leadership, communication
and delivering value to the process. Achieved timely and cost
effective solutions in ambulatory and inpatient projects. Strengths
include:
EpicCare Ambulatory Certified Relationship Building
Project Management Lifecycle Problem Solving
Training / classroom Supervision
instruction Supply Chain Management
Planning, Organizing,
Scheduling
PROFESSIONAL EXPERIENCE
KAISER PERMANENTE, Emeryville, CA
2005 - 2010
Health Care Organization
Business Application Consultant (BAC)
2009 - 2010
. Implemented inpatient EMR systems at six Northern California hospitals by
training and motivating end users to convert from using a paper chart to
EMR for charting patient encounters.
Project Manager and Consultant 2005
- 2008
. Planned, coordinated and led ambulatory EMR implementations; collaborated
with department users and managers; achieved timely, efficient
deployments at 20 Northern California (NCAL) sites.
. Led team of 30 people in planning, developing and implementing of Admit,
Discharge and Transfer (ADT) functionality at five NCAL hospitals.
. Implemented secure messaging at Diablo Service area facilities and
achieved 97% log in rate for access prior to go-live; achieved milestones
across seven facilities and 600 providers.
RELEVANT BUSINESS SYSTEMS, San Ramon, CA
2003 - 2004
Enterprise Resource Planning (ERP) software provider
Senior Consultant / Project Leader
. Developed, implemented, trained and supported systems that drove cost
savings across all departments within ERP, Maintenance Repair and
Overhaul (MRO), and Work Breakdown Structure (WBS) environments.
. Designed and developed internal training and systems documentation in
five quarters, consisting of six manuals and spanning all supply chain
and accounting applications.
. Coordinated marketing initiative, using Customer Relationship Management
(CRM) tool, to capture and track sales leads and set clear priorities for
sales team.
. Trained, developed and coached team members and customers in multiple
areas.
Donald Zook
(925)
413-9379
WE CARE SERVICES FOR CHILDREN, Concord, CA
2002 - 2010
Non-profit agency devoted to serving children
Volunteer
. Assisted with the evaluation of accounting processes and audited accounts
to ensure compliance.
. Implemented new email methodology for efficiently communicating with
members.
. Conducted research on available grants that could be used for attracting
donations.
. Developed project plan for 50th anniversary and participated on team to
highlight 2010 events.
SOLECTRON, Milpitas, CA
2000 - 2001
Global electronics manufacturing company
Senior Systems Analyst, Enterprise Resource Planning, Baan V, and Datasweep
. Installed Baan and Datasweep at Solectron repair site in Texas;
coordinated and ensured Solectron's logistic requirements were
implemented in six month time frame.
. Designed project and implementation plans to support business process
models, which were based on unique customer requirements to re-
manufacture cell phones.
. Implemented Team Share applications to track and manage enterprise change
management requirements at California facilities.
PEOPLESOFT, Pleasanton, CA
2000
Provided software solutions for manufacturing, financials, enterprise
performance management
Quality Assurance (Q/A) Engineer, Supply Chain Planning
. Developed test scenarios and conducted testing to exercise every aspect
of the interface between the Supply Chain planning product (Red Pepper)
and the manufacturing systems for PeopleSoft Release 8.
. Conducted system testing of customer-reported incidents against
PeopleSoft Release 7.x; coordinated and initiated appropriate resolution.
BAAN USA, Herndon, VA
1997 - 2000
Vendor of enterprise resource planning (ERP) software
Senior Consultant, Enterprise Resource Planning and field office Consulting
Practice
. Managed Q/A issues for a large capacity requirements customization
project that was under development for major customer. Coordination and
timing of changes between three different sites for major customer was
imperative.
. Conducted workshops in Master Production Scheduling (MPS), Distribution,
Requirements Planning (DRP), and shop floor control at client (ERP)
sites.
. Led project teams at client sites in prototyping business scenarios that
encompassed planning, shop floor control, inventory control, and
purchasing with Baan IV.
. Analyzed and conducted trouble-shooting to resolve software issues
related to taxware usage at a Baan customer site.
EDUCATION AND CERTIFICATION
Epic Care Ambulatory certified (summer, 2009)
Project Manager Professional (PMP)
MBA, Golden Gate University, San Francisco, CA
BS in Business, University of Idaho, Moscow, ID
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