Lauren Copeland
**** ******** ****, *******, ** *9075
****************@*******.***
1
My administrative-clerical and management skills are surpassed only by my
enthusiasm to effectively meet and handle any and all challenges that I may
encounter. I would like to use my talent, skills, and experiences to bring
added value to your organization.
3 QUALIFICATIONS
< Tutor part-time in a literacy program throughout the school district
of Philadelphia.
< Skilled and dedicated Administrative Assistant with more than twelve
years' experience coordinating, planning and supporting daily
operational and administrative functions.
< Demonstrated capacity to provide comprehensive support for executive-
level staff; excel at scheduling meetings, coordinating travel,
and managing all essential tasks.
< Proven track record of accurately completing research, reporting,
information management, and marketing support activities within
demanding time frame.
< Adept at developing and maintaining administrative processes that
reduce redundancy, improve accuracy and efficiency, and achieve
organizational objectives.
< Highly focused and result-oriented in supporting complex, deadline-
driven operations; able to identify goals and priorities and resolve
issues in initial stages.
< Proficient in Microsoft Office Suite (Word, Excel, etc.) Windows;
type with complete accuracy.
< Temple University Real Estate Institute, Salesperson Certificate
< Retail Salesperson (part-time)
< Mary Kay, Senior Independent Beauty Consultant
Professional Skills
< Well-organized and efficient.
< Self-motivated, assertive and can quickly learn new procedures and
methods.
< Professional demeanor.
< Dependable - can work without supervision; able to follow
directions, both oral and written.
< Able to work under pressure and meet deadlines.
Interpersonal and Teamwork Skills
< Work well with diverse group of people.
< Excellent verbal, written and telephone communication skills.
< Demonstrate accuracy and attention to detail.
< Work well in a team environment.
< Ability to prioritize; work independently with great attention to
details.
Quantitative Skills
< Able to handle a high level of workload while being organized
< Tutored twelve at-risk and learning disabled children who tested
below standard.
< Verified insurance and patient demographics; communicated with
patient and providers.
< Coordinator, scheduler and distributor of weekly and monthly reports.
< Supervised and dispatched contract employees
< Conducted staff meetings in the absence of my supervisor.
Computer Skills
< Above average skills in Microsoft Word, Excel, able to learn new
software applications with ease
< Able to use various e-mail applications, browsers, and search engines
Lauren Copeland
EDUCATION
Temple University
Philadelphia, PA
Liberal Arts Curriculum (completed two years)
EMPLOYMENT
AMERICORP VIA TEMPLE UNIVERSITY Philadelphia, PA
Tutor within Philadelphia Public Schools (part-time)
Site Leader of tutors within designated schools (part-time)
2005 to present
Temple University Philadelphia, PA
Executive Assistant to Vice President - Main Campus
1987 to 2004
Scheduling Coordinator - Main Campus
Temple University Health Sciences Center
Administrative Assistant/Scheduling Coordinator 1985 to
1987
Nuclear Medicine
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