Sales Quality Assurance

Courtney E. Dolan

*** ******* **.

Ballwin, MO **011

314-***-**** courtneydolan@sbcglobal.net__

Sales Professional Summary

Results-oriented Sales Executive with extensive experience in the

Pharmaceutical industry. Regarded as a proactive, enthusiastic, and a

leader in developing new customer accounts with outstanding sales results.

Strong ability and comfort level to close for the business, delivering

consistent service and value to accounts. Skilled Troubleshooter and

Problem solver in Client Relations as well as Leadership skills with proven

Development and Motivation.

Professional Experience

Sanofi-Aventis Pharmaceuticals, St. Louis, Missouri

Executive Sales Professional 2001 - 2010

. Consistently drove sales results finishing in the top 20% of the

nation

. Effectively executed branded product sales achievement goals

. Led successful business programs at area and district level which

resulted in surge in results

. Served in District Training at Business Meetings

. Participated in multiple product launches

. Worked closely with local pharmacies for product pull through and

managed care status

. Served as a mentor for new Professionals entering the field

. Achieved consistent positive field coaching sessions from all District

and Regional Sales Managers in the last 13 years

. Obtained Exceeds Expectations on year end evaluations

. Awarded Sanofi-Aventis Top 5% National Sales Award in 2008

. Awarded Sanofi-Aventis Top 5% Regional Sales Award in 2005 and 2009

. Achieved the TravPass Sales Award in 2003

Janssen Pharmaceutica, St. Louis, Missouri

Sales Professional 1998 - 2001

. Responsible for creating demand sales through the implementation and

execution of sales strategies focusing on Specialists and Primary Care

physicians

. Achieved overall growth for Aciphex by 60% from launch

. Participated in multiple product launches

. Maintained annual goal attainment over 100% for 2001

. Selected to attend and work several Physician accredited meetings

Cardio Systems, St. Louis, Missouri

Area Sales Manager 1997 - 1998

. Developed and managed new and existing accounts

. Maintained new client retention rate by 85% or better

. Exceeded sales by 50% during position

. Co-promoted with Baxter HealthCare for large GPO contracts

. Drove business through education of staff and discharge planners in

facilities

. Maintained monthly billing, collections and product inventory

. Administered product delivery, set-up, and discharge for all patients

Courtney Dolan Page 2_____

American HealthCare Management, St. Charles, Missouri

Marketing/Sales Specialist 1994 - 1997

. Administered patient admissions to long term care facility

. Prepared quality assurance reports on admissions and patient discharge

. Assisted in managed care coverage and patient finances

Education

Bachelor of Science, Health Information Management

Saint Louis University, St. Louis, Missouri

Professional Development

Certified Field Trainer 2007 - 2008

District Managed Care Coordinator 2005

Completed Integrity Selling training 2004

Completed Making Quality Contact training 2002

Outstanding Field Safety record in 10 years

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