Customer Service Sales

Allison Porter

To: Whom it May Concern

Concurrently I am enrolled in Scottsdale Community; I am proficient in Outlook, MS

Word, PowerPoint, MS Excel, and the Internet.

I posses expertise customer service skills acquired from past work experience that required

my knowledge and understanding of individual needs as well as meeting and exceeding

goals set by the employer, my experience was both in a call-center and retail atmosphere;

please refer to my accompanying resume with detailed information.

Compl ementing my educationa l and work experiences are my vibrant personality,

photographic memory, and appetite for success, not only for myself, but also my peers.

I

prioritize my goals to meet and exceed expectations and assist my peers to obtain

desired objectives.

I am assured that I can bring exceptional service to the hospitality industry . I look forward

to meeting with you and your phenomenal team. I can be reached by phone or e-mail.

Thank you for your time and consideratio n ; and the endless possibilities that can be built

w ith dedication and passion.

Enclosure: Resume

8222 E. Berridge Lane • Scottsdale, AZ 85250

480-***-**** • *******.*.******@*****.***

OBJECTIVE

Entry- level Position i n the hospitality industry that will compliment my education and

future career in hospitality; determined, discreet, and approachable, providing outstanding

hospitality service. Confident in assessing and facilitating the customer needs and

addressing the varying personalities to provide the seamless service hospitality demands;

detailed-oriented, with the ability to conceptualize a project from start to finish, and

effectively multi- task.

SKILL SUMMARY

• Telephone Reception • Customer-Service Relations • Problem

Solving

• Office Equipment Operations • MS Word • MS Excel

• PowerPoint • Outlook • Written

PROFESSIONAL EXPERIENCE

Customer Service/Problem Solving/ Sales

• Provide exceptional customer service by meeting and greeting the customer with an

approachable demeanor.

• Exhibiting professional and courteous listening skills and asking open-ended question to

resolve issues of concern to the customer.

•Meeting and exceeding sales goals set by employer by selling various retail products

based on the needs specific to the customer.

EMPLOYMENT HISTORY

Windmill Suites of America Surprise, AZ

Sales & Event Coordinator, 2010

Professional Recovery Services Redlands, CA

Administrative Assistant, 2007-2009

West Coast Bank Waldport, OR

Teller 2, 2005-2006

Professional Recovery Services Redlands, CA

Pre-Collector, 2005

Allison Porter

EDUCATION

Scottsdale Community College Scottsdale, AZ

Present

•Hospitality & Tourism Management Program

References

Jennifer Seffrood 987 W. Washington • Tempe, AZ •85281 608-***-****

Maxine Sosa 1106 Alexis Lane • Redlands, CA • 92374 909-***-****

Roberta VanEcthen 11921 Stovall Way • Yucaipa, CA • 92399 951-***-****

8222 E. Berridge Lane • Scottsdale, AZ 85250

480-***-**** • *******.*.******@*****.***

Contact this candidate