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Project Manager Customer Service

Location:
Fayetteville, North Carolina, 28304, United States
Posted:
March 31, 2011

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**** R. *******

**** ****** **

Fayetteville, nc 28304

********@********.***

C 910.***.**** w 910.***.**** f 910.***.****

SUM MARY

** ***** ** *** **** interface design and online graphic/animation design

3 years experience building eLearning courseware and eLearning games

10 years Adobe Flash

10 years Adobe Photoshop

10 years Adobe I llustrator

Other programs/languages include AS, H T M L, XML, CSS, D reamweaver, After

E ffects, I mage Ready, Sorenson Squeeze, Sound Forge. M inor use of 3D

p ackages include 3DS Max, Cinema 4D

Associate of Applied Science: Multimedia/Web Development

I nactive DoD Security Clearance through 2018

PROGRAMS and KNOWLEDGE:

PhotoShop Sound Forge D reamweaver AS 2

F lash C inema 4D H TM L AS 3

I l lustrator 3DS Max X ML JavaScript

A fter Effects CSS P HP

Sorenson Squeeze

Particle I l lusion

S RL Media, LLC ( Owner / Multimedia Designer ) Fayetteville, NC 1999 – Present

I nterface design for web based e-learning courseware and games. Courseware

design of Level I – I V flash interactivity levels.

Provide art direction and feedback to clients’ in-house teams. I converse with

m anagement and prospective clients concerning best practices and solutions to

media and graphical design issues and techniques.

Creation, rework and /or optimization of graphical elements.

Produce / support marketing and promotional collateral of print and online

m aterial. This includes foreign and domestic online flash banner ads, 1-4 color print

p ublications, mural displays and posters.

Design /develop /deploy interactive marketing campaigns.

Design /redesign corporate online presence.

Develop /deploy flash mini-sites.

Produce and /or support interactive, online and /or print marketing collateral

a nd campaigns.

P rint / online branding.

Camber Corporation (Senior Graphic Designer ) Fayetteville, NC 2005 - 2008

Responsible for U I, overall visual design and functionality of level I - I V

i nstructional e-Learning courseware, mainly used by the U.S. M ilitary.

Lead teams with project manager to ensure artist stayed within scope

t o meet/exceed required deadlines.

Management of Flash and .flv content to adhere to graphical standards and size

constraints.

Worked with team graphic designers, I nstructional designers, 3D artists and

m anagement to ensure quality of design and production of e-Learning

courseware was met.

Worked with team to produce in-house marketing and t rade show material used

for t radeshow events and in-house visits from military, government, civilian

clientele.

321 Studios (Creative /Flash Designer ) S t. Charles, MO 2002 –2004

Design and support of corporate online presence. This included animated

a nd static banner ad production, advertising print collateral, and sales and

m arketing support.

Design of promotional web based landing pages for product vendor support.

Improved functionality and appearance of internal int ranet u sed by call

center and internal E mployees.

Co-developed and managed teams to control sales and customer service

issues.

Ensured customer retention and satisfaction through direct client

contact and management of call center employees.

Azmyth Creative (Web /Graphic Designer ) D allas, TX 1999 –2000

Responsible for branding and marketing collateral.

Di rect client contact regarding design and conceptual strategies used in

development of overall marketing strategies.

Online marketing and presence support. This included banner ad

p roduction, web site creation, and online support.

Aptpages.com (Web /Graphic Designer ) Richardson, TX 1999

Regular update of online database.

I mage enhancement, color correction and image optimization of property

p hotos.

Website development /maintenance of apartment agency websites.

EDUCAT ION

The Art I nstitute of Dallas Dallas, TX 09.2001

Associate of Applied Science: Multimedia/Web Development

HONORS/ ACT IV I T I ES

I nactive DoD Security Clearance through 2018

Adobe National Design Competition: Local winner while enrolled as a student at

The Art I nstitute of Dallas ( Sponsored by Adobe and The Art I nstitute of D a l l as )

Online site awards for past versions of SRLmedia.com web site

I/ I TSEC 2006

E3 2004

SELECTED DESIGN SITES/ PORTFOL IO L I N KS

ht tp://jq.srlmedia.com/web_LB.html

ht tp://dataflux.com

ht tp://datafluxpirates.srlmedia.com/

ht tp://elearn.srlmedia.com/

h t tp://elearn.srlmedia.com/eLearningScreens.html

ht tp://ymt.srlmedia.com/

ht tp://jq.srlmedia.com/kellerPB.html

ht tp://jq.srlmedia.com/arlingtonPB.html



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