Customer Service Medical
Resume:
Alyssa Garris
Philadelphia, PA
************@***.***
PROFILE:
. Hardworking, reliable and detail-oriented individual who works well
individually or as a member of a team.
. Resourceful and takes initiative at every opportunity to help the
company succeed.
SKILLS:
Microsoft Word / Access Internet Explorer/ Research
Customer Service / Answering Phones
Typing: 40 wpm Hospitality /Culinary
Training Filing/ Data Entry
EDUCATION:
Academics/Hospitality
George Washington High School Philadelphia, PA
2007
WORK EXPERIENCE:
Clerical Assistant
Wedge Medical Center Philadelphia, PA
09/2010 - Present
. Greeted and welcomed clients or visitors and informed specified staff
or employee regarding presence of client or visitor.
. Answered and directed telephone calls to appropriate department,
office or employee.
. Scheduled appointments for clients by mail, telephone or in person and
recorded date and time of appointment.
. Indicated in appointment book when appointment has been filled or
cancelled.
. Contacted clients or customers by mail or telephone to remind them of
up-coming appointment.
. Coordinated mail into and out of the office.
. Provided identification cards and arranged for escorts to take
visitors to the proper office.
. Performed basic bookkeeping, word processing, and filing.
. Compiled, verified, typed, and filed medical records of patients in a
doctor's office.
. Prepared folders and maintained records of newly admitted patients.
. Reviewed medical records for completeness, assembled records into
standard order, and filed records in designated areas according to
applicable alphabetic and numeric filing system.
. Compiled statistical data such as admissions, discharges, births, and
typed of treatment given.
. Operated computer to enter and retrieve data and typed correspondence
and reports.
. Posted results of laboratory tests to records.
. Called and confirmed appointments.
. Collect Specimen for lab
Cashier
Toys R Us Philadelphia, PA
11/2009
- 01/2010
Sneaker Villa Philadelphia, PA
08/2007 - 12/2008
. Located assigned cash register at beginning of shift and counted money
in drawer to ensure that they contained the correct amount of money
and adequate supplies of change.
. Scanned and entered price of items in cash register with peripheral
electronic data processing equipment for bar coding, totaled amount of
purchases, and subtracted value of coupons or discounts.
. Accepted cash payments, processed credit or debit cards, bagged items,
gave change and issued receipts.
. Requested identification for credit or charge cards or called for
authorization on check payments.
. Separated and totaled charge forms, return slips, coupons and other
non-cash items at end of shift.
. Gave store credit and cash reimbursements for returns, handled
exchanges, issued rain checks, answered questions, and resolved
problems or complaints.
. Ordered special merchandise upon request or arranged delivery or
shipment of heavy merchandise.
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