Customer Service Administrative Assistant

OBJECTIVE

To acquire a position in a professional work environment where I can apply

my skills, experience, and professionalism.

EXPERIENCE

Kids In Distress

Human Resource Intern, November 2010- present

Wilton Manors, FL

. Assisting the HR recruiter screening potential employees

. Assisting the HR recruiter with the interviewing process

. Using both Checkpoint HR and Legiant software to input employee's

information, payroll, and hours worked into our systems

. Inputting and saving all resumes/applications into an Excel

Spreadsheet

. Working with, and taking directions from the VP of HR

. Filling employee resumes, applications, medical and law enforcement

documents, evaluations, among other confidential files

Publix Warehouse

Deerfield Beach, FL

Distribution Operator/Administrative Assistant, January 2008-present

. Support warehouse receiving/shipping functions using a computerized

warehouse management system

. Perform various clerical duties including data-entry, customer service,

sending fax, both printing and verifying purchase orders, filing,

handling confidential documents, and performing system support duties

within the office

. Maintain inventory throughout certain products in the office and in the

warehouse,

. Staying in constant communications with District Managers and Retail

Improvements Specialist to maintain our Retail stores with correct

shipments and great customer service

. Utilize various computer programs to prepare reports and orders to be

shipped to over 300+ of our stores in the region.

Publix Warehouse

Miami-Gardens, FL

Distribution Operator/Administrative Assistant, October 2007-January 2008

. Support warehouse receiving/shipping functions using a computerized

warehouse management system

. Perform various clerical duties including data-entry, customer/system

support,

. Maintain inventory throughout certain products in the warehouse

. Utilize various computer programs to prepare reports and orders to be

shipped to the stores

Publix Sabor

Hialeah, FL

Frozen Food Clerk, June 2005- October 2007

. Ordered department merchandise on a daily basis

. Performed daily inventory of merchandise

. Calculated credit reports of spoiled/damaged merchandise

. Maintained cleanliness of equipment, tables, utensils, floor to ensure

safety and sanitation regulations are met.

Publix Sabor

Hialeah, FL

Cashier, October 2003- June 2005

. Accurately and efficiently handled customers' purchases.

. Maintained accurately all cash at the registers.

. Provided outstanding service to customers by providing a friendly

environment.

. Maintained orderly appearance of register area

EDUCATION

Miami Dade College,

Weston, FL

Bachelors of Business Management

Currently attending

Miami Dade College

Miami, FL

Society for Human Resources Management/SHRM Certification

Western International University,

Miami, FL

Associates of Arts in Business

Hialeah Miami-Lakes Senior High,

Miami-Lakes, FL

High School Diploma

SKILLS: Fluent in both English and Spanish, Knowledge of Microsoft Word/

Macintosh Pages, Microsoft PowerPoint/ Macintosh Keynote, Microsoft Excel/

Macintosh Numbers, Microsoft Outlook, Legiant, Checkpoint HR, Dallas Views

system, Vo-collect system, and

Host system.

Contact this candidate