Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Madison, AL, 35756
Posted:
April 02, 2011

Contact this candidate

Resume:

Actively seeking a position as an

- Outside Sales Representative-

with an organization in need of a professional with skills in Leadership,

Sales, Relationship Management, Customer Service, and Demand Management

including abilities to optimize business efficiency and to exceed

corporate objectives

Accomplished and goal-driven Leader/Sales Representative with years of

experience in Sales, Time Management, Multi-Tasking, Problem Solving &

Analysis, Coordination, Public Relations, and Customer Service.

Ability to contribute as a team player and interface with professionals

on all levels. Expertise in identifying troublesome areas and

implementing corrective measures. Ensured and maintained ethical

professional practices.

Professional Experiences

Demand Analyst ( Qualitest Pharmaceuticals ( Huntsville, Jan. 2010 - Present

AL

- Compare the sales forecast to actual performance in order to

identify improvements to the sales forecast process.

- Utilize on-hand inventory levels to identify new business

opportunities.

- Utilize Mapics tools to collect customer demand information for

weekly tracking of forecast accuracy.

- Track weekly forecast consumption against pacing expectations

using actual shipments.

- Utilize S&OP process to track items at aggregated levels.

- Provide input & recommendations into the sales forecast.

- Prepare extensive Microsoft PowerPoint presentation detailing

issues, risks, opportunities, growth, & recommendations to be

presented to Sales & Marketing VP's at monthly Demand Review.

- Manage over 600 SKUs using Demand Smoothie forecasting software,

Crystal Reports, & ad hoc Microsoft Excel models.

- Implemented Demand Smoothie forecasting tool and built model to

allow customer forecasting.

New Home Sales Counselor ( Hunter Homes ( Huntsville, AL Jan. 2009 - May 2009

- Increased company sales by prospecting new clients through sales

leads and ensuring maximum customer satisfaction.

- Established relationships with realtors around the area.

- Attended and finished Teams N Training class for Hunter Homes'

sales presentation.

Outside Sales Rep ( Small Business Checks ( Athens, AL Jan 2000 - Jan.

2009

- Closed deals and handled daily customer issues & inquiries for a check

manufacturing company.

- Cold called prospective clients to generate new business.

- Coordinated with customers and suppliers to ensure accuracy and

quality.

- Processed orders, expedited deliveries, and solved customer complaints

and/or problems.

Leadership Experiences

Varsity Men's Soccer ( Brevard College Jan. to Apr.

of 2008

- Team Captain Junior & Senior seasons

- Team MVP Junior season, Coach's Award Senior Season

- All AAC Conference selection as a defender Sophomore season

- Most saves per game in SAC conference as a goalkeeper Senior

season (6.83 saves per game)

Resident Advisor ( Brevard College Jan. to Dec. of

2007

- Managed students on 3rd floor of Jones Hall (Largest dormitory in

the campus).

- Dealt with and resolved conflicts between students while

interacting with each resident student to ensure that they were

enjoying their Brevard College experience along with focusing on

studies.

- Designed programs to educate and entertain students on hall.

Education

Bachelor of Science in Business/Organizational Leadership (2007)

Brevard College ( Brevard, NC

(Honor's Program Graduate, Dean's List 2006, Honor Roll 2007)

Advanced Diploma (2003) ( Shades Valley High School ( Birmingham, AL



Contact this candidate