Customer Service Manager

Sharron Anderson

***** ******* ***** ***, *********, Maryland, 20636, 301-***-****, *****************@*****.***

Personal Profile

I am seeking a position in retail management…

I am a quick learner with the ability to lead and manage a group…

I am a dedicated worker who ambitiously aims for accuracy…

Education

College of Southern Maryland – La Plata, Maryland

Associate of Applied Science, Medical Laboratory Technology, 2012

Bowie State University – Bowie, Maryland

General Studies

University of Phoenix – Phoenix, Arizona

General Studies

Henry E. Lackey High School – Indian Head, Maryland

Graduated 2008

Professional Experience

Pocket Pooch Hotel, June 2007 – August 2010

Waldorf, Maryland 20601 301-***-****

Senior Pet Care Specialist / Shift Manager

Costumer service, front desk clerical duties, cashier duties, kennel maintenance, tour guide, book

keeping (for reservations), assist groomer, answer phones

HomeGoods, September 2007 – September 2008

Waldorf, Maryland 20602 301-***-****

Sales Associate

Assist customers, stock and maintain shelves, decorate end caps and main displays, price checks, mark

downs

Professional Experience (cont.)

Bright Impressions Kiosk, January 2007 – March 2007

St. Charles Town Center Waldorf, Maryland 301-***-****

Teeth Whitening Technician

Customer service, cashier duties, prepared and preformed teeth whitening procedure

Maggie Moo’s Ice Cream and Treatery, September 2006 – February 2007

Waldorf, Maryland 20602 877-***-****

Shift Manager

Take orders, prepare and deliver orders, cashier duties, moderate maintenance

Professional Skills

55 wpm typing speed

Microsoft Word, Excel, and PowerPoint

Search engines (i.e. Google, Yahoo!)

Essays (MLA and APA formats)

Medical Terminology

References

Available upon request.

Contact this candidate