Customer Service Quality Control

Driss Rhachi

**** ******** **. *** ***, Houston, TX 77074 ( Phone: (281)

***-**** ( E-mail: abhobf@r.postjobfree.com

Over 15 years of experience troubleshooting and repairing electrical and

electronic systems and equipment including pneumatic, mechanical, control

circuit, power supply, hydraulic and vacuum systems. Adept at providing

technical equipment support and developing new processes through ongoing

maintenance, defect resolution, and enhancement solutions. Combines

excellent technical, analytical, and engineering qualifications with

outstanding customer service skills. Expertise includes:

. Customer Service, Support & Communication

. Technical Documentation

. Training & Team Leadership

. Project Scheduling & Management

. Blueprints & Schematics

. Systems Design & Installation

. Problem Identification & Resolution

. Quality Control & Assurance

. Inspection & Maintenance

. Interpersonal Communications

Experience

Delta tubular/United States Steel Corp.- Electrician (2005- present)

. Maintain and troubleshoot the following equipments: Gas and Air

combustion furnaces, hydraulic and electrical conveyor systems, pillar

heart treating equipments using induction coils, SCRs, capacitors,

straighten machines, PMC threaders and facers, WMS printing machines

and hydro testing machines.

. Program and replace different kinds of AC-DC drives and motor control

relay logic.

. Troubleshoot machines using PLC programming( OMRON, ALLEN BRADLEY)

. Troubleshoot furnaces controlled by a burner control devices

. Troubleshoot and fix different kinds of lights and run conduits

. Adhere to company safety policies

. Log daily preventative maintenance issues and repairs

Amtech - Electrician (2000-2005)

. Install 480V HID Lighting

. Run conduit and terminate wiring

. Wire 480V and 120V control panels

. Troubleshoot lighting and control systems

ABB Power Company-Electro mechanic (1996-2000)

. Install and wire commercial lighting including transformers and

electrical panels

. Wired motor control centers

. Test and maintain switchgears

. Troubleshoot and repair equipment, applying own knowledge and

experience to resolve problem

. Conduct test and experiments on modifications of equipment

. Maintain proper paperwork on equipment repairs and preventative

maintenance

Computer Skills

RS Logix 500,Siemens certification

Powerpoint

Excel

Microsoft Word Processing

Education

APEX Tech/HVAC, New York City, NY

Jan. 2002

Graduated with a 98% overall GPA

ITA Technical School/Electro-Mechanic Diploma, Morocco

Jun. 1992

References

Available upon request

Contact this candidate