Shaun Nelson
*************@*****.***
AUSTINTOWN, OH 44515
OBJECTIVE: PC technician with excellent troubleshooting skills seeking a
challenging position in the information technology field
offering opportunities to enhance the success of the
company and our team.
EDUCATION: Youngstown State Metro College- Youngstown, OH
A+ Core Hardware- 11/05
Internship in Computer Technology-12/05
A+ Operating Systems Technology- 01/06
Network + - 03/06
Windows XP Professional- 05/06
Cardinal Mooney High School
CERTIFICATIONS: A + Certified Professional
Microsoft Certified Professional
Currently Pursuing Network + Certification
EXPERIENCE: Steel Valley Computers
PC
Technician: Youngstown, OH- 02/2010-07/2010
OS
installations including Windows 7
Hardware replacement/upgrades
Software installation
Virus and spyware mitigation
Wireless networking setup and configuration
Printer configuration
Data backup and migration
Misc. as requested by customers
The Geek Squad
. PC Technician: Boardman, OH - 10/07-07/08
OS Deployment
Software installation
Current OS security and critical patch compliance
Hardware replacement/upgrades
Virus and spyware mitigation
TCP/IP communications configuration and
troubleshooting
Printer configuration
Wireless networking setup and security configuration
Data backup and migration
Misc. as requested by customers
Federated Logistics Operations
. Receiving Clerk: North Jackson, OH- 09/95-04/09
Unloaded and recorded detailed logs for merchandise
entering the distribution center
Troubleshoot incoming orders to guarantee quality
shipment
Performed quality inspection on merchandise to ensure
the merchandise was shipped out in good condition
Demonstrated proficiency with company computer system
to record freight
Peskin Sign Company
. Plastic Fabricator: Youngstown, OH- 06/89-9/95
Fabricated and formed plastic molding that were then
assembled onto various types of signs
In charge of all shipping through UPS to ensure a
range of clients received products in a timely manner
HONORS: Ohio Institute of Technology
. Successfully completed short term internship and
recognized for overachievement of expectations-12/05
Federated Logistics Operations
. Employee of the month-03/04
. Multiple Chairman's Club recipient-1995 - 2006
Master Naples and Master Parks Tae Kwon Do
. Awarded Brown Belt in Tae Kwon Do- 1998
References: Ryan Geilhard
Senior Network Engineer
First Place Bank
Instructor
Dan Duran
CEO/President Ohio Institute of
Technology
Internship Manager
William Hall
Vice President of Distribution
Macy's Logistics & Operations
Christopher J. Williams