Irvin Gonzalez
Lafayette, CA, 94549
Cellphone no.: 925-***-****
Email Address: ***.********@*****.***
OBJECTIVE
To utilize my experience in Business Analytics and project implementation
to streamline an organization's business processes and increase its
productivity. Driven to develop my knowledge in both Management and
Information Technology to come up with innovations that would exceed
business goals.
SKILLS and ABILITIES
Databases: Oracle, MS SQL, MS Access
Back-end Tools: SQL Server Enterprise Manager, SQL Query Analyzer, Toad,
ETL Programming, MS Access
Front-end Tools: MS Visio, Excel, Word, PowerPoint, Crystal Reports,
PeopleSoft Reports Manager, WebEx, Remote Desktop, Citrix,
Hyperion, Cognos, MS DOS, FTP, Telnet/ SSH clients
Industry Concepts: Financial Reporting (US GAAP and IFRS), Regulatory
Reporting (FFEIC 031 Call Reports, FFIEC 101, FR Y-9C),
Basel II Reporting, Compliance Metrics, Productivity
Reporting (KPI and PQI), Management Reporting, Problem
Ticket Analysis, Vendor Management, Software Development
Life Cycle (SDLC) including analysis, design, development,
testing and implementation
Testing Applications: Mercury Quality Center, Mercury Test Director
Analytics: Expert in analytical reporting using Crystal Reports, SQL
queries and advanced Excel features like complex formulas,
pivot tables and charts. Strong analytical, pattern
detection as well as problem solving abilities, and
meticulous on quality and timeliness of deliverables.
EXPERIENCE
Basel II Business Analyst (Contract) July 2010 -
Present
Bank of the West San Ramon, CA
Controllers Department
Basel II Requirements Gathering: Regulatory Reporting (US GAAP) and
Shareholder Reporting (IFRS) Data and Business Requirements
. Analyze report forms and instructions to identify data needs as well as
business logic.
. Conduct work sessions with SMEs to document current state process flow
diagrams.
. Organize and lead data workshops with technology, development team, and
Subject Matter Experts (SMEs) to determine data as well as business
requirements.
. Coordinate with business units, development team, project team and
technology on an ongoing basis to communicate the information needs of
each group, derive and execute action plans, set meeting deadlines and
establish standards.
. Evaluate data gathered from multiple source systems, reconcile
differences, decompose high-level information into details, abstract up
from low-level information to understand, and distinguish optional user
requests from what is required.
Financial Data Mart Reports Automation Initiative
. Prepare data and business requirements for all regulatory reports with
loans and deposits data.
. Analyze Easytrieve (mainframe) queries and derive data requirements and
business logic from it.
. Create data mapping between report field requirements and database
tables.
. Produce gap analysis to determine interim solutions as well as long term
solutions.
. Perform data reconciliation and testing between data sources.
Reports/ Business Analyst February 2008
to April 2010
Lawson Software Taguig City, PH
Product Development
Achievements:
. Designated as the process SME for Sweden reporting and compliance
metrics.
. Calibrated to Reports Analyst III.
. Assigned as the Technical and Analysis Lead of the team.
. Promoted two major projects to production which were used by top
management (CEO, SVP, VP)
. Nominated for a Lawson award by automating a process that cut total man-
hours by 80%.
Reports Database Migration and Integration
. Spearheaded the migration and integration of Swedish reports including
compliance, productivity, key performance indicator (KPI) and product
quality index (PQI) to a new centralized data warehouse for consolidated
reporting.
. Coordinated with senior management, process owners, product managers and
technology in the US, Sweden and Philippines to document data and
business requirements.
. Created functional and technical specifications which include database
relationships, pseudo codes, and SQL scripts.
. Managed large amounts of data to be mapped, extracted, transformed and
loaded into a new data warehouse using SQL scripts and stored procedures.
. Performed heavy data reconciliation, testing and analysis in both
instrument and aggregate levels using SQL and MS Excel.
. Designed report prototypes in MS Excel and Crystal Reports to be tested
by the end-users as part of UAT.
Implementation of Report Enhancements
. Led the implementation of reporting enhancements to the product
development briefing book which include compliance metrics, productivity
metrics, KPI and PQI.
. Coordinated with senior management and product owners to gather and
document data as well as business requirements.
. Reverse engineered SQL scripts, script logic, DTS packages and formulas
since no documentation existed for the current reports. Created
functional and technical specifications from the process of reverse
engineering.
. Conducted testing by creating test cases, running the test cases in both
transactional and aggregate levels and saving the results to obtain sign-
off to go-live.
. Performed data reconciliation and data analysis with products owners to
ensure data integrity
Analysis and Technical Lead
. Led the investigation and resolution of data issues that arose from the
team's daily processes particularly during month-end reporting.
. Assisted in implementing process improvement techniques such as reports
automation and self-service reporting to cut down on man-hours and
initiate a more efficient business process.
. Coordinated with product managers to improve their compliance and
productivity metrics grade by doing data analysis and investigation.
. Team expert on technical concerns regarding MS SQL programming, Data
warehouse objects, and MS Excel formulas, pivot tables and charts.
Reports Generation
. Generated weekly, monthly, quarterly, yearly and ad hoc reports used to
track compliance, productivity and product quality reports to Lawson
senior management in the US, Sweden and Philippines.
Business Process Analyst January 2006 to
February 2008
Citigroup Makati City, PH
Citi Business Services
Achievements:
. Promoted to Assistant Manager.
. Designated as deputy team leader.
. Implemented process improvements to improve countries' (BG and SK)
financial reporting metrics grade to A.
. Implemented automated solutions to dramatically improve accuracy and
shorten production time of general ledger to subsidiary ledger
reconciliation reports.
Basel II Data Acquisition and Data Quality
. Coordinated with key business groups and technology from NY, FL, London
and India to drive out end-to-end solutions.
. Documented business and functional requirements gathered from the
different source systems owners that were required to feed into a new
data warehouse.
. Implemented data feeds from CEEMEA (Central and Eastern Europe, Middle
East, Africa) based source systems into Citibank's largest data
warehouse.
. Performed data mapping and data reconciliation for all source systems of
the 32 CEEMEA countries.
. Reconciled global Finance and Credit Risk data regarding all wholesale
portfolios in Citigroup to provide the inputs required for Basel II.
. Participated in Systems Testing and UAT to ensure data quality and
accuracy before providing the sign-off to going live. Created test cases
and test scripts in Mercury Quality Center.
. Spearheaded the STAR (Strategic Technology for Analysis * Reporting )
production support team which aims to improve data quality in the STAR
data warehouse, investigate and resolve data integrity issues, and
generated reports to be presented to Citibank Management and Country
Financial Controllers
Financial Reporting Operations for Bulgaria and Slovakia
. Provided business process and system support for head office financial
and management reporting.
. Supported the implementation of project tasks and system enhancements
affecting head office and regional reporting.
. Introduced process improvement activities for a more efficient financial
and management reporting. Improved both BG and SK's metrics grade to A.
. Provided Country Financial Controllers and Chief Financial Officer with
financial and management reports by querying and consolidating data from
various data warehouses
EMEA (Europe Middle East and Africa) Project Deputy Team Lead
. Provided production support to EMEA's finance data warehouse by
investigating and resolving data issues of data warehouse end users and
running data warehouse jobs.
. Created several SQL scripts to query and link different tables in the
data warehouse to ensure data quality.
. Participated in implementation of projects by gathering business
requirements, documentation and creating SQL scripts for testing
. Provided recurring and ad hoc reports as well as analysis to Citibank
Management in New York. Migrated MS SQL Server based reports and queries
to Oracle.
. Led the production support and process automation of the Transactor-
Erecon team and introduced process flow improvements to the general
ledger - subsidiary ledger reconciliation process.
Application Support Specialist January 2005 to
December 2005
Banco de Oro Universal Bank Pasig City, PH
IT Operations
. Conducted UAT testing with the Development team and end users. Deployed
production programs to the entire bank or in selected departments.
. Provided bank-wide support to end-user application concerns. This
entailed problem isolation and coordination with different departments or
vendors to address an issue.
. Installed and tested necessary software to workstations of the different
departments and branches of the bank.
Program Assistant September 2003 to
January 2005
Metrobank Foundation, Inc. Makati City, PH
Grants Program
. Managed, modified and maintained the Grants MS ACCESS database and
produced various reports using the database.
. Coordinated various donation turnovers, Memorandum of Agreement Signing,
training workshops, and allocated the budget for the said events.
. Preliminary review of project proposals received per month and drafted a
summary matrix of the proposals to be presented to the Executive
Committee for their final decision.
. In charge of troubleshooting software and hardware related problems.
. Assisted in maintaining and editing the Metrobank Foundation's website.
. Recommended technical requirements for an event.
. Produced multimedia presentations for events for the Metrobank
Foundation, Manila Doctors Hospital and Manila Doctors College.
EDUCATION
Bachelor of Science in Management Information Systems (MIS)
1999 - 2003
Ateneo de Manila University, Quezon City, PH
Ateneo de Manila High School
1995 - 1999
Ateneo de Manila Grade School
1987 - 1995
REFERENCES
Available upon request