Customer Service Administrative Assistant

Kathrina Pioquinto

Date of Birth: September *, 1992

**** *. ****** *** ***#2162 Las Vegas, NV 89128

Home: 702-***-****. *****************@*****.***

Objective: Seeking a position as administrative assistant which requires

extensive knowledge of customer service practices and technical skills.

Excellent communication skills both oral and written. Exceptional customer

service, knowledge of technology, professionalism and competency.

Demonstrated ability to operate several computer applications such as

Microsoft Office 2007 (Word, Excel, Powerpoint) and iWork (Pages, Keynote).

Could easily learn to manipulate other computer applications and programs.

Speaks and writes fluent English and Filipino and could understand and

speak basic Spanish.

Able to type 60 words per minute.

Education

College of Southern Nevada, Las Vegas

AB Psychology, GPA: 3.04/4.0, January 2010- Present

Honor's list (Spring Semester 2010)

Miriam College, Quezon City,Philippines

BS in Psychology, GPA: 3.0/4.0 (1st Year Graduate), March 2009

Awards: Supreme Student Council Service Award (2008)

Organizations: Regional Organization of Youth Science Clubs (President)

2008 Psychology Guild (2008) Debate Team (2006)

Volunteerism: KayaNatin (Youth Against Corruption) (2008 to Present);

Work Experience

Behavioral Therapist/ Autism Specialist

has worked with several children with Autism.

worked along side The Lovaas Center Behavioral Intervention for more than

6 months.

has undergone several workshop and trainings with said company.

Owner and Manager, Ynarte Shop, Philippines

Design clothing items and select accessories to satisfy my clients. Design

gowns for weddings, debuts and other special occasions.

Sales Accomplishments:

Established a boutique that later on evolved to an online shopping site.

Handles client-owner relationship very well thus, gaining many loyal

clients.

Handles pressure of demanding customers and their complaints. Also handles

pressure and difficult circumstances very well.

Event Planner

Planned certain events like baptisms and other special events for families

and individuals.

Sales Accomplishments:

Organized successful events to meet clientele-satisfactory.

References:

Isidora Castro, Employer 702-***-****)

Gertrudes Tulagan, Former Employer 702-***-****)

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