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Sales Manager

Location:
Seattle, WA, 98117
Posted:
March 27, 2011

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Resume:

Steven Helme 206-***-****

**** **** *** **, *******, WA 98117 *******@*****.***

Senior Account Manager

Seasoned customer-focused account manager with extensive experience

primarily in mobile telecommunications technologies and services. Have an

effective combination of leadership, revenue focus, and technological

savvy. Successful track record managing existing lines of business,

developing new business and winning new opportunities. Highly skilled at

identifying an organization's profile as entrant into new opportunities and

then developing strategies for and executing successful campaigns. Well

versed in executive communication and presentation. Broad understanding of

diverse technologies with the ability to translate business objectives into

appropriate emerging and established technology solutions. Innate ability

to lead and motivate cross-functional teams. Strategic and creative thinker

who has the insight for navigating complex sales and the drive to close

deals.

Professional Experience

Consultant/Owner, Seattle, WA Present

Provider of sales based consulting services to mobile technology ventures

. Offer strategy and outside sales for Point Inside, a mobile retailing

service. Platform service sales to large retailers and advertising sales

to major brands

. Channel sales and marketing strategy for SQL*VOX, a technology company

with an Oracle based platform that provides IVR, CTI, and VoIP

capabilities

General Manager, Seattle, WA June 2010 - December 2010

. Acquisition, general management, and sale of local AAMCO franchises

EMC Corporation, Bellevue, WA 2007 - 2010

World's leading provider of technology to store, protect, optimize, and

leverage information

Senior Account Manager AT&T Mobility

All aspects of account management. Sales and business development for all

EMC products and services. Customer relationship building, forecasting and

funnel management, resource management, prospecting and positioning. Team

manager for the complex sales.

. Managed the EMC strategic account customer sales team and the customer

relationship with CTO and NIS organizations for sales of $15m - $20m

annually. All tiers of storage, backup, and archive representing over 90%

of the customer installation in the subscriber network.

. Led sales campaign for incremental storage wins by prospecting within the

account and with key vendors

. Managed the local Cisco account team relationship, sold MDS network

product as channel partner

. Sold the EMC new product V-Max storage system to support the next

generation MMSC, and won a competitive storage opportunity in the NIS

organization with a V-Max storage installation that is housing the

largest single instance Oracle database on the planet

. Led sales campaign for new storage opportunities in the regional data

centers, including wins for storage to support the Cisco PCRF, and backup

systems for National Ops to consolidate many disparate legacy systems

. Led business development and worked on bids for RSA security offerings,

cloud storage infrastructure and cloud services for personal information

management

Comverse Technology, Redmond, WA 2005 - 2007

World leading provider of software and systems enabling value-added

services for voice, messaging, mobile Internet and mobile advertising;

converged billing and active customer management; and IP communications

Account Director T-Mobile USA

. Won competitive opportunities for MMSC, SMTP Gateway, and Consumer Email

Gateway

. Won expansion orders for VoiceMail and WAP Gateway

. Led business development campaign for content delivery and billing

solutions

. Managed channel relationship for VoxMobili's PIMSync

TeleCommunication Systems, Inc., Seattle, WA 2001 - 2005

Leading provider of mission-critical Hosted solutions to wireless carriers,

Fortune 100 companies, and government customers

Strategic Accounts Manager

. Exceeded $2M quota by 70% in 2005

. Managed the T-Mobile USA account for messaging and E9-1-1 services

. Managed the complex sales campaign at the AT&T Wireless account for E9-1-

1 services that subsequently closed upon the merger with Cingular

. Orchestrated business development and led the national sales for VoIP E9-

1-1, a new line of business

. Won VoIP E9-1-1 service contract with Vonage and a joint marketing

agreement with Level 3. Positioned the business for subsequent wins with

Comcast, Sprint and Time Warner

Traffic Station, Los Angeles, CA 1999 - 2001

Internet venture that developed and operated a real time traffic

information service bureau

VP Product Development

. Managed product realization and technical presales, staffed and managed a

total team of 45 engineers and resources

. Owned the product and technology relationship with all accounts including

customer wins of AT&T Wireless, MSN, and XM Satellite Radio, and with

strategic partnerships including AutoDesk, Lucent, Motorola, and Oracle

. Program managed the first value added location based services trial in

the US based upon the dynamic location of the mobile device with AT&T

Wireless, SignalSoft, and Comverse

. Developed and implemented the first commercially available color-coded

traffic speed maps on the internet

Previous positions include:

General Manager, Fund Manager, Commercial Mortgage Banker 1988 - 1998

Patents

Solutions For Voice Over Internet Protocol (VoIP) 911 Location Service 2005

CDMA Subscriber Location 2003

Education

B.A., Economics, University of Michigan, Ann Arbor, MI



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