Steven Helme 206-***-****
**** **** *** **, *******, WA 98117 *******@*****.***
Senior Account Manager
Seasoned customer-focused account manager with extensive experience
primarily in mobile telecommunications technologies and services. Have an
effective combination of leadership, revenue focus, and technological
savvy. Successful track record managing existing lines of business,
developing new business and winning new opportunities. Highly skilled at
identifying an organization's profile as entrant into new opportunities and
then developing strategies for and executing successful campaigns. Well
versed in executive communication and presentation. Broad understanding of
diverse technologies with the ability to translate business objectives into
appropriate emerging and established technology solutions. Innate ability
to lead and motivate cross-functional teams. Strategic and creative thinker
who has the insight for navigating complex sales and the drive to close
deals.
Professional Experience
Consultant/Owner, Seattle, WA Present
Provider of sales based consulting services to mobile technology ventures
. Offer strategy and outside sales for Point Inside, a mobile retailing
service. Platform service sales to large retailers and advertising sales
to major brands
. Channel sales and marketing strategy for SQL*VOX, a technology company
with an Oracle based platform that provides IVR, CTI, and VoIP
capabilities
General Manager, Seattle, WA June 2010 - December 2010
. Acquisition, general management, and sale of local AAMCO franchises
EMC Corporation, Bellevue, WA 2007 - 2010
World's leading provider of technology to store, protect, optimize, and
leverage information
Senior Account Manager AT&T Mobility
All aspects of account management. Sales and business development for all
EMC products and services. Customer relationship building, forecasting and
funnel management, resource management, prospecting and positioning. Team
manager for the complex sales.
. Managed the EMC strategic account customer sales team and the customer
relationship with CTO and NIS organizations for sales of $15m - $20m
annually. All tiers of storage, backup, and archive representing over 90%
of the customer installation in the subscriber network.
. Led sales campaign for incremental storage wins by prospecting within the
account and with key vendors
. Managed the local Cisco account team relationship, sold MDS network
product as channel partner
. Sold the EMC new product V-Max storage system to support the next
generation MMSC, and won a competitive storage opportunity in the NIS
organization with a V-Max storage installation that is housing the
largest single instance Oracle database on the planet
. Led sales campaign for new storage opportunities in the regional data
centers, including wins for storage to support the Cisco PCRF, and backup
systems for National Ops to consolidate many disparate legacy systems
. Led business development and worked on bids for RSA security offerings,
cloud storage infrastructure and cloud services for personal information
management
Comverse Technology, Redmond, WA 2005 - 2007
World leading provider of software and systems enabling value-added
services for voice, messaging, mobile Internet and mobile advertising;
converged billing and active customer management; and IP communications
Account Director T-Mobile USA
. Won competitive opportunities for MMSC, SMTP Gateway, and Consumer Email
Gateway
. Won expansion orders for VoiceMail and WAP Gateway
. Led business development campaign for content delivery and billing
solutions
. Managed channel relationship for VoxMobili's PIMSync
TeleCommunication Systems, Inc., Seattle, WA 2001 - 2005
Leading provider of mission-critical Hosted solutions to wireless carriers,
Fortune 100 companies, and government customers
Strategic Accounts Manager
. Exceeded $2M quota by 70% in 2005
. Managed the T-Mobile USA account for messaging and E9-1-1 services
. Managed the complex sales campaign at the AT&T Wireless account for E9-1-
1 services that subsequently closed upon the merger with Cingular
. Orchestrated business development and led the national sales for VoIP E9-
1-1, a new line of business
. Won VoIP E9-1-1 service contract with Vonage and a joint marketing
agreement with Level 3. Positioned the business for subsequent wins with
Comcast, Sprint and Time Warner
Traffic Station, Los Angeles, CA 1999 - 2001
Internet venture that developed and operated a real time traffic
information service bureau
VP Product Development
. Managed product realization and technical presales, staffed and managed a
total team of 45 engineers and resources
. Owned the product and technology relationship with all accounts including
customer wins of AT&T Wireless, MSN, and XM Satellite Radio, and with
strategic partnerships including AutoDesk, Lucent, Motorola, and Oracle
. Program managed the first value added location based services trial in
the US based upon the dynamic location of the mobile device with AT&T
Wireless, SignalSoft, and Comverse
. Developed and implemented the first commercially available color-coded
traffic speed maps on the internet
Previous positions include:
General Manager, Fund Manager, Commercial Mortgage Banker 1988 - 1998
Patents
Solutions For Voice Over Internet Protocol (VoIP) 911 Location Service 2005
CDMA Subscriber Location 2003
Education
B.A., Economics, University of Michigan, Ann Arbor, MI