Manager Service
Resume:
JOAN DAVIES
Lakeland FL 33805
***********@*****.***
More than 27 years as a communications / public relations professional
working with community, government and public interest groups to identify
and implement public relations strategies designed to promote programs and
services using a variety of outreach methods. Have developed award-winning
campaigns and innovative marketing programs that successfully fostered
partnerships and generated revenues.
e d u c a t I o n
Certified Public Manager (CPM) - Florida State University, August 2008
Master of Arts, Communication / Theatre - University of Colorado-Denver,
1989
Bachelor of Arts, Communication / PR - Metropolitan State College, Denver,
1988
Associate of Arts, General Studies - Okaloosa-Walton Community College,
Florida, 1983
c a r e e r e x p e r I e n c e (full-time)
Interim Communications Director - Polk County Government (Bartow, FL) 2010-
2011
Government Television Program Director - Polk County Government (Bartow,
FL) 2004-Present
Government Television Operations Manager - Orange County Government
(Orlando, FL) 1993-2004
Director of Communications - Mathematica, Inc. (Lakeland, FL) 1991-1993
Producer / Director / Production Assistant - CityCable 58 (Denver, CO) 1987-
1991
Publications Manager - Technology Training Systems (Denver, CO) 1989-1990
Publicist - USAF, MWR Division (Incirlik, Turkey) 1984-1986
r e l a t e d w o r k e x p e r I e n c e (part-time)
Adjunct Instructor (Fundamentals of Speech) - Southeastern University
(Lakeland, FL) 2009-Present
Adjunct Instructor (Public Speaking, Strategies for Success) - Everest
University (Orlando & Lakeland, FL) 2000-Present
Adjunct Instructor (Psychology) - Polk Community College (Lakeland, FL)
1992
Publicist - Deaf Service Center of Polk County (Lakeland, FL) 1991-1993
Managing Editor - The Advocate (University of Colorado at Denver) 1988-1989
Copy Editor - The Metropolitan (Metropolitan State College of Denver) 1987-
1988
Freelance Reporter - The Looking Glass, USAF (Incirlik, Turkey) 1984-1986
Ad Manager/Reporter - The Voyager (University of West Florida) 1984
TV Reporter/Production Assistant - "Nautilus News" (University of West
Florida) 1984
Radio Newscaster - WNUE (Ft. Walton Beach, FL) 1983
a f f I l I a t I o n s
Florida Public Relations Association - Dick Pope/Polk County Chapter
Florida Government Communicators Association
National Association of Telecommunications Officers and Advisors
Polk County Certified Public Managers Chapter
n o t a b l e a w a r d s
"Polk County E-Town Hall" - Robert Havlick Alliance for Innovation Award,
FPRA Golden Image Award
"Guide to County Government" - 3CMA Savvy Award, FPRA Golden Image Award
Polk Government Television - National Association of Telecommunications
Officers & Advisors Award
Numerous other project awards from: Communicators, Videographers, NATOA,
3CMA, FPRA, and FGCA
JOAN DAVIES - Page 2
c a r e e r a c c o m p l I s h m e n t s
Initiate and cultivate relationships with community, government, public
interest groups and media
. Various projects and events involving PSC, USF, FSC, SEU, Polk County
Government departments and agencies, NAMI, Peace River Center,
Explorations V Museum, Polk Arts Alliance, Chambers of Commerce, 17 Polk
municipalities, among many others
. Media host site partners for interactive webcasts
. Strategic partnership development with Sony, Kodak, CompUSA, and other
computer -industry businesses
. Sponsors for television shows and community event coverage
Participate in community events and meetings
. Polk Vision "Re-fresh" task force meetings (Quality of Life, Education,
Infrastructure, Government, Economic Development, Civic Engagement)
. Polk Works Annual Breakfast, Polk County School Summit, Lakeland Chamber
Economic Forecast
Solicit and organize speaking engagements, presentations and exhibits
. International computer show exhibit setup and demonstration
. Children's multimedia training camps
. Series talk show producer/host to promote community events
. Interactive webcast interviewer, coordinating with studio and remote
panelists and online chatters
. Polk County Day in Tallahassee
. Major event coordination for television broadcast (concerts, sports
events, meetings, workshops, performances)
Develop and deliver public awareness campaign and product/service
promotional presentations
. FPRA Media Roundtables
. Chambers of Commerce Leadership Classes
. PGTV Yearlong Marketing Campaign
. Television/radio public service announcements, informational videos, talk
shows, interactive webcasts
. Internal computer-based training, website content development /
management
. Social media marketing efforts (Facebook, Twitter, Cover It Live)
. Crisis communication (2004 hurricanes, I-4 pileup)
Work with advertising/marketing agencies, promotional companies and
printers
. Publications: directory of services, annual report, product packaging,
newspaper/magazine advertisements, event materials, newsletters,
brochures
. New product and service rollout, logo conceptualization and branding
campaigns
Coach and train in effective communications
. Office of Employee Development Training Classes (Media Relations, Writing
Press Releases, Television Communication Techniques)
. Adjunct college instructor in public speaking/oral communications
. Mentor/educate staff on media engagement per Communications Plan
Additional related skills
. Management / supervisory, excellent motivator and problem solver with
staff issues
. Budget, procurement, grant/sponsorship administration and fiscal
management (public and private sector)
. MS Office Suite (Word, Power Point, Excel, Outlook)
. Desktop publishing (InDesign, Pagemaker, Photoshop)
. Video Editing (Premiere, After Effects)
. AP Manual of Style writing and copy editing
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