Medical Assistant Customer Service

Sherry F. Carter

**** ******** ******

Capitol Heights, MD 20743

240-***-**** (H) or 240-***-**** (C)

*************@*******.***

OBJECTIVE: Seeking an exciting career with a growing company.

SUMMARY OF EXPERIENCE

Medical Assistant

Enters information about medical examination & treatment in patient records & forwards records for filing.

Vital signs, height, weight; orthostatic blood pressure; documentation; application of pulse oximetry; peak flow; occult

blood testing; blood testing; blood glucose testing-Surestep.

EKGs; ear irrigation, demonstrates, & follows sterile technique; assists w/ diagnostic set-up/instrument cleaning; non-

medicated enema; suture removal; oxygen tank use; oxygen administration placement-nasal cannula & mask.

Holter monitor placement; reinforces crutch management; placement of arm sling/ace wrap; & throat culture

Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.

Provide prescription information to pharmacies.

Computerized Medical Scheduling.

Greet and log in patients arriving at office.

Verified that patients insurances were up to date

Secures patient information and maintains patient confidence by completing and safeguarding medical records;

completing diagnostic coding and procedure coding; keeping patient information confidential.

Cleans, sterilizes & prepares examination rooms & medical instruments & supplies following regulatory standards &

regional policies.

Certified Nursing Assistant

Change, feed and bathe residents; attending to other personal and grooming needs such as combing hair, trimming

nails, brushing teeth, passing bed-pans and helping residents to the bathroom (transferring to and from commodes).

Serve meals to residents and feed those unable to feed themselves, prepare trays for self-feeders.

Perform range of motion on residents as ordered.

Turn and position bed patients according to turning schedules.

Note any unusual changes in resident's condition and report to nurse.

Verbally communicate nursing care problems and concerns to on coming shift on assigned unit.

SKILLS

Strong customer service skills

Able to multi-task in a fast paced environment

Team player with the ability to work independently

Experience using MS Word, Excel, Outlook, Access and PowerPoint

Able to operate office equipment such as fax, copier, computer and scanner

CPR & AED certification (BLS)

Able to do Injections (ID, SC, IM)

Able to perform EKG’s & ICG’s

Experience in Phlebotomy

Experience in Laboratory Tests (Dropping pipettes, Strep, Pregnancy )

Use mechanical lifts during transfers. .

Exam room preparation / Turnovers

Electronic Medical Records

Triaging

Visual testing / Snelling eye chart

Charting procedures

WORK HISTORY

Medical Assistant, Sibley Physician Group (Internal Medicine) 2/2011-Present

Iona Senior Services (Mark D. Strong, MD & Matty Mathivannan, MD)

4125 Albemarle Street, NW

Washington, DC 20016

Certified Nursing Assistant, Genesis Healthcare 8/2010-Present

1 Magnolia Drive

LaPlata, MD 20646

Medical Assistant, Dr. Jaleh K. Daee, M.D. 3/2008-1/2010

9470 Annapolis Road Suite 418

Lanham, MD 20706

Medical Assistant, Dr. Lauren Rodgers, OB/GYN 1/2008-2/2008

6196 Oxon Hill Road Suite 630

Oxon Hill, MD 20745

Certified Nursing Assistant, Waldorf Health Care 8/2000-8/2003

4140 Old Washington Road

Waldorf, MD 20602

CREDENTIALS

CNA License Number: A00041995

Maryland 08/09/2010

CNA License Number: NA00805646

Washington, DC 01/13/2011

EDUCATION

College of Southern Maryland

8730 Mitchell Road P.O. Box 910

LaPlata, MD 20646 08/2010

Certified Nursing Assistant

Fortis College

4351 Garden City Drive

Landover, MD 20785

Medical Assistant Diploma 02/2008

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