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Engineer Sales

Sugar Land, Texas, 77479, United States
March 27, 2011

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CHETAN BALSARA **** Topaz Trail Dr, Sugar Land, TX – 77479 Tel: (C) 206-***-**** (R) 281-***-****

Invigorating Business Capabilities Through Global Application of Technology Integrations as Versatile

Engineering Executive with IT Background.

Project Management Professional (PMP), visionary and goal oriented IT Senior Executive with over 15 years

of global ERP implementation experience in planning, developing and implementing leading edge technology

solutions, managing complex ERP and I.T projects to address business opportunities.

Industry respected executive technology leader offering proven ability to capitalize on enterprise-level

technologies to produce multimillion-dollar savings. Successful track record in reorganization of

dysfunctional IT teams and systems to provide business solutions enabling increased business and operational


Excellent motivator, dynamic presenter and technology leader with the aptitude for assessing corporate

technical needs, coordinating technical staff, and delivery programs that meet goals and remain in budgetary

guidelines. Recognized for leadership in project planning, scheduling, prioritization, contingency/risk

planning, definition of scope for enterprise information systems and HA/DR projects. Demonstrated ability to

focus on high-payoff improvements to achieve immediate bottom-line benefits


Productivity Improvement Staff Training and Development

Client/Vendor Management Project Development and Management

Strategic Planning and Assessment Team Leadership/Mentoring

Managing offshore offices/resources Problem Resolution and Troubleshooting


Major ERP (Oracle, JDE, Data/3, Visual) Business Intelligence/Impact Analysis

Applications/Software Development Life Cycle Enterprise Data Migration/Conversion

Data Center Management/WAN Optimization Virtualization (VMware)

Technical Support and Training HA/DR Architecture and implementation

Enterprise/Network Security/SOX I.T Policy/Procedure Development

Midrange Systems (AS/400, System i, iSeries, System p) Data, Voice and Unified messaging

Education: Bachelor of Electronics Engineering

Work Status: U.S. Citizen, able to work for any employer

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Director I.T, J.B. Poindexter & Co., Inc, Houston, Texas Sept 2008 to Present

JB Poindexter & Co., Inc is a privately held diverse international manufacturing company with 30 locations

operating in the transportation and high tech industrial sectors.


Manage and direct single instance JD Edwards (JDE) ERP 9.0 Global Rollout across 30 remote sites

and 7 Business Units supporting 1000 concurrent users.

Manage and direct development and infrastructure activities for remote and local teams.

Manage corporate and divisional IT planning, resource allocation, governance and budgets in the

3 - 4MM range

Manage and negotiate with business stakeholders and divisional I.T directors.

Manage and implement SOX policies and procedures.

Manage corporate and divisional data centers to ensure 99.999% uptime.

Manage and setup offshore/shared services model to complement internal IT resources and provide

24/7 helpdesk support.

Manage and maintain critical stakeholder relationships at the executive level ranging from CEO to

divisional VP’s and CFO’s.

Key Accomplishments:

Cost savings of approximately 3MM over two years due to aggressive vendor and contract


Established QA, policies, guidelines, Telecommunications/WAN and Help Desk departments that

improved internal processes and enhanced business productivity by 20%.

Spearheaded and implemented Data Center consolidation efforts resulting in 5MM savings.

Designed and rolled out new architecture for JD Edwards resulting in increased uptime from 85% to

99.999% and Cost savings of 2MM by redesigning HA/DR solution.

Key advisor in setting up PMO and Trusted member of senior IT leadership team.

Navigated cultural and corporate barriers to build consensus throughout executive and internal teams

for outsourcing contracts, divisional and corporate approvals for IT projects.

Technology and Global Infrastructure Manager, Wilbur-Ellis, Seattle, Washington

July 2003 – Aug 2008

Wilbur-Ellis is a privately held international marketer and distributor of agricultural products, animal feed and

specialty chemicals and ingredients with 28 international locations and over 200 distribution centers.


Responsible for implementing single instance of JD Edwards Enterprise One 8.9 supporting remote

sites across 22 countries and 5 languages on a 24/7 basis.

Responsible for Infrastructure, Telecommunications, and Network planning and budgets in the

7-8 MM range.

Design and implement HA/Disaster Recovery for 24/7 up time for all business critical systems.

Technical liaison with Hardware/Software vendors, internal departments and consultants.

Building in-house IT department and implementing policies and procedures.

Design and implement system operations procedures and policies.

Evaluate and implement evolving technologies.

Key Accomplishments:

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Improved enterprise system availability to 99.99% from 65% by redesigning system architecture and

realigning internal IT resources.

Cost savings of 5MM by building in-house IT team and elimination of external vendors and


Technical Lead/CNC Architect, DTI, Fremont, California May 1998 - July 2003


Manage technical project scope and direction of client requirements to implement J.D Edwards

World and OneWorld across various platforms and databases.

Manage global co-existence installations, creating detailed roadmaps for implementing co-existence

installation and upgrading World installations

Key Accomplishments:

Designed CNC methodology and implementation framework templates.

Primary pre-sales engineer for medium to large sized clients.

J.D. Edwards Programmer/Analyst, Castrol India Limited. Feb 1997 - Apr 1998


System development to build inquires into J.D. Edwards Inventory modules including supply plan,

stocking levels, and reorder rules using System i development toolset.

System i (iSeries) administration and operations.

IBM System i Programmer, Concourse Info Tech Int. Feb 1996 - Jan 1997


Fiscal period system workflow and thorough audit testing.

Assisted in the design and development of a Sales Commission Tracking system.

Customer Support Engineer, Zenith Computers Limited. May 1995 - Dec 1995


Provided production support and maintenance on an on-going basis.

Installation of Pc’s, networking solutions, performance tuning and benchmarking for various clients.

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