Piscataway, NJ ***54 **.********@*******.***
Tanya Ferguson
Overview: An exceptionally detailed, organized and highly accurate business professional
with a unique ability to successfully manage multiple secretarial projects
simultaneously. Proven competencies as an office administrator with the ability
to empower others and foster cohesive business environments. Deliver
outstanding results leading to increased level of responsibility and recognition.
Well-developed interpersonal communication skills to work effectively with people
from diverse professional backgrounds. Offer extensive experience in the
Insurance, Pharmaceutical, Healthcare, Manufacturing industries, and
Information Technology.
Computer Skills: MS Office 2007, XP, Word, Excel, Access, Power Point, Lotus Notes, Outlook,
Microsoft Visio, AS400, Kronos, and Citrix
Experience: University Health Plans (Consultant) Edison, NJ 05/09-11/10
Provider Relations Coordinator
Acted as a liaison between providers, the health plan, and corporate
including investigating and resolving claims
Received and responded to external provider related issues
Initiated entry or change of provider related database information
Completed provider related research projects in conjunction with Provider
Relations Director
Investigated and communicated provider changes in addition to updating
orientation material when necessary
Filed provider change forms and correspondence
Saint Michaels Medical Center Newark, NJ 02/07-10/08
Executive Administrative Assistant
Provided executive support to the VP & CIO of Information Technology
Managed complex calendar
Coordinated travel arrangement/ seminar registration, hotel reservations,
flight arrangements, car service
Answered telephones and forwarded to appropriate departments
Prepared timecards and ensured accuracy
Processed timesheets using Kronos system and distributed payroll
Prepared Lease Agreements for approval and signature
Distributed incoming mail
Maintained and updated HIPAA documents
Scanned documents and maintained database
Scheduled recurring weekly and monthly board meetings
Set up interviews
Coordinated various conference calls
Ensured smooth flow of paperwork and organization of department files
Created material binders
Greeted incoming guest
Reserved lunch/dinner meetings
Coordinated Holiday parties and events
Kelly Temporary Services Livingston, NJ 03/00-06/06
Saint Barnabas HealthCare System-Administrative Assistant
Ricoh- Coordinator-Data Entry
Baxter Pharmaceutical-Administrative Assistant/Coordinator
Kraft-Inventory Clerk
Key Bank-Relationship Manager
Ultimate Juice Company-Administrative Assistant
Novartis-Administrative Assistant
United Hospital of Newark Newark, NJ 03/90-06/98
Administrative Assistant
Compiled and recorded medical charts
Prepared correspondence, reports,
speeches, articles and conference proceedings for physician
Completed insurance and claims forms
Performed bookkeeping duties such as
credits and collections, prepared financial statements and bills
Updated patients medical files with
diagnosis and recommendations
Arranged hospital stay for patients
Ordered and maintained inventory of
supplies
Answered telephones and directed calls to
appropriate staff
Managed calendars and travel
arrangements
Distributed incoming mail
Coordinated conferences and board
meetings
Transmitted correspondence and medical
records via e-mail or fax
Scheduled and confirmed patients
diagnostic appointments, surgeries, and medical consultations
Coordinated lunch, and dinner meetings
Certificate: Newark Business Training Institute, Newark, NJ
Business Administration, Computers
References upon Request