Customer Service Human Resources

Alecia Faber

Southgate, MI *****

734-***-****

******@*******.***

OBJECTIVE

Detailed professional with extensive remote supervisor and human resources

experience seeking a telecommute position that will allow for the

beneficial utilization of my skills in an employment or contracting

position.

SKILLS

* Proficient in Microsoft Word, Excel, and Outlook

* Data Entry

* Staffing

* Human Resources Support

* Customer Service Support

* Virtual Manager

* Business Owner

* Accounts Payable/Accounts Receivable

* Home Office Includes: Windows XP, Fax, Printer, Scanner, High-Speed

Internet, Landline Telephone.

WORK HISTORY

HR / Staffing (Work from Home)

Assistant Match.com

2007 - 2011

* Interviewing potential candidates

* Screening resumes

* Recruiting for various fields

* Performing professional reference checks

* Virtually answer the phones

* Virtually maintain email address for the company

* Virtual appointment setter to introduce new clients to our services

* I also work with a direct client managing her schedule and

appointments

Manager - Customer Service Supervisor (Work from Home)

The Customer Care Group

2006 -2008

* Staffing, interviewing, hiring, training, managing teams in a Virtual

Call Center

HR Director / Team Leader (Work from Home)

My Live Assistant

2006- 2007

* Recruiting, hiring, staffing

* Background checks

* Payroll

* Accounting

* Virtually answer phone

Owner

Tropical Freeze Inc

2003- 2009

* Customer service

* Accounts Payable/Accounts Receivable

* Maintain inventory

Independent Contractor (Work from Home)

Work at Home Agents

2003-2004

* Answer inbound customer service calls

* Data entry

* Order taking

Home Administration (Work from Home)

Michigan Title Insurance Agency

1999-2004

* Typing

* Computer entry

* Financial transactions

* Mailings

EDUCATION

Henry Ford Community College

PTA 1995-1997

Eastern Michigan University

Undergraduate 1992-1995

Southgate Anderson H.S.

College Prep 1992

References

Katie Gutierrez

Supervisor

5506. ext 0

Sherene Curley

co-worker

*******@*************************.***

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