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Customer Service Administrative Assistant

Location:
Mesa, Arizona, 85206, United States
Posted:
March 26, 2011

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******** *****

**** * ******** ** *** **** ● Mesa, AZ 85206

Cell: 480-***-****

*************@*****.***

Skills

Excellent Written and Verbal Communication ● Ability to Provide Outstanding Customer Service ● Ability to

Perform Multiple Task Under Pressure ● Detail Oriented ● Organized ● Self Starter ●Capable of Working

Independently as well as in a Team Environment ● Efficient Problem Solver ● Possess a Positive and

Professional Attitude● Ability to Adjust Priorities and Manage Time Wisely in a Fast Paced Environment

Employment Experience

The Children’s Place Gilbert, AZ December 2010-February 2011

Management

• Processed payroll

• Provided excellent customer service to ensure a pleasant customer shopping experience

• Supervised store associates and provided positive feedback to improve employee/customer relations

• Counted till and worked with cash register

• Completed and filled monthly paperwork

T-Zone Santa Fe Springs, CA December 2009-December 2010

Office Manager

• Placed wholesale/retail orders for customers

• Evaluating employee performances

• Developing office policies and procedures

• Recruited and trained new clerical employees

• Filing and managing office records

• Handled customer enquiries and complaints

• Helped organize sales and promotions

T-Zone Santa Fe Springs, CA December 2008-December 2009

Administrative Assistant

• Answering phones and transferring calls

• Coordinate and maintain records for office

• Reported daily work progress to upper management

• Support staff in assigned project based work

• Set-up and coordinate meetings

• Completing other office duties

Education

Mesa Community College- Online Mesa, AZ

• Currently enrolled for finance

• Taking courses in business management and economics

• Self manages to complete work in a timely matter

• Gaining advanced time management skills

Skyline High School Mesa, AZ

• Graduated with 3.6 GPA

• Repeated honor roll

• Completed courses in business management

Professional references

• Available upon request



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