***** ******** ** . *******, ** *****
*************@*******.*** . 703-***-****
Highly accomplished leader with over twenty years of management, finance,
design sales, and senior leadership experience. Results-oriented decisive
leader with a distinctive track record from the East Coast to the Mid-West.
Proven performance-business success, leadership, and design excellence.
Professional Experience
Ardent 360, LLC. - Sterling, VA
2008-2010
Manager, Business Operations
Directing all business operations: overseeing contracts; project
management; finance; accounting; sales; design coordinator; payroll; and
Human Resources functions for a top-40 nationally-ranked firm. Deputy
Finance Director and client advocate.
Key Achievements
> Created and structured two new operations divisions under the Ardent 360
umbrella
> Established and maintained new strategic business and vendor partnerships-
reducing overhead
> Increased control over critical business operations by re-acquiring out-
sourced core functions
> Created a professional administrative staff and standardized core
management practices
Kitchen & Bath Factory, Inc. - Arlington, VA
2001-2007
Director of Operations
Served as Director of Operations for a consistently top-25 rated metro-area
kitchen and bath firm. Responsible for all business operations-accounts,
project management, sales, service, subcontracting, showroom design,
marketing, advertising, staffing, benefits, and training.
Key Achievements
> Quadrupled profit from FY01 to FY06-direct result of showroom redesign
and improved practices
> Developed stable supplier, subcontractor, and staff bases-best in
company's 25 year history
> Streamlined operations, increased automation, standardized business and
accounting processes
> Established employee training and benefit programs-achieved unprecedented
retention rates
> Design services highlighted in Washington Business Journal and
Washingtonian Magazine
Consolidated Kitchens & Fireplaces - Omaha, NE
1999-2001
Project Manager
Directed service wing of multi-million dollar multi-state corporation. Led
14 permanent staff and 10 supporting contracting teams. Managed over $10
million in materiel accounts annually. Formalized project management
practices and realigned project scheduling to dramatically increase
corporate efficiency and profitability. Responsible for over 1,800 job-
site installations per year.
Key Achievements
> Re-established and expanded company's service wing; serving both retail
and builder clients
> Maintained competitive edge in Metro-area builder market-concept
decreased customer wait-time, increased customer satisfaction, and
enabled a sustained 30 percent sales growth annually
Kitchens & More - Omaha, NE 1998-
1999
Office Manager
Directed all business operations; accounts receivable and payable, project
management, payroll, ordering, marketing, advertising, annual reports, and
introduction of new product lines.
Key Achievement
> Designs awarded "Blue Ribbon" at annual Omaha Metropolitan Builders
Association home show
Oakwood Interiors - Dayton, OH 1994-
1997
Interior Designer / Showroom Manager
Staff designer responsible for residential and commercial designs, project
management, showroom operations, product line selection, and product
integration.
Key Achievement
> Led award-winning design team to top honors in annual metro-area home
showcase series and the Dayton Philharmonic charity show house design
competitions
Premier Living - Grand Forks, ND 1990-
1993
Lead Designer / Operations Director
Lead designer and director of all business operations to include project
management, customer service, product lines, accounts payable and
receivable, corporate reporting, and long-range planning.
Key Achievement
> Created the environment for success-led corporation to a sustained 25
percent annual growth
Tile & Designs Inc. - Pittsburgh, PA
1987-1989
Interior Designer / Showroom Manager
Designer to select metro-area architects and design firms. Designed
Pittsburgh's premier tile, marble, and granite showroom. Managed exclusive
accounts. Residential sales leader.
Key Achievement
> Co-designer for the renovation of a recognized American Castle-the
historic Benedum House
> Designs featured in Pittsburgh Magazine special Home Design series
Education
- Art Institute of Pittsburgh, Associate Degree of Interior Design,
Pittsburgh PA; 1987
- Leechburg Area High School, Leechburg PA; 1984
Professional Associations/Continuing Education
- National Kitchen and Bath Association
- Northern Virginia Community Business Partnership (Small Business
Association)
> Business Planning for the Entrepreneur
> Corporate Kit Series (business planning, market plans, legal issues,
etc.)
- Planit Solutions Computer Aided Design Seminar