Data Entry High School
Resume:
JESSICA J. WARD
Wilmington NC, 28405
_________________________________ _
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Objective: To obtain a position on an entry lev
el that will utilize my multi task and administrative skills.
Professional Experience
Invite Health Inc..
06/2007 - Present
NewHydePark Customer
Service
. Handles inbound and outbound calls on all
Accounts.
. Data entry entered daily for catalog request
. Documentation on all calls for customer escalation
. Trouble - Shooting,Solving customer's problems
. Use of Microsoft outlook, Excel, word, counterpoint
. Adjusting customer shipment to be sent at a timely preference
. Handle all transactions in credit card declined and expiration
SDV USA (JFK)
11/2004 - 06/2006
Air Import Dist. Asst/ Customer Serv
Jamaica, NY
. Prepare documents and handled special accounts for air import
department
. Entry of documents for air shipments coming into warehouse
. Check freight for shipments in warehouse
. Ship freight by entering and cutting labels on FedEx and UPS world
ship
. Truck freight by entering documents needed on AS 400
. Handle inbound and outbound calls
Positive Promotions
02/1999 - 11/2004
Acct receivable/Marketing Asst/Cust Serv.
Hauppauge, NY
. Prepare, update, and proofread all spreadsheets for marketing,
Purchasing, and accounts dept.
. Process and update invoices and accounts
. Assist with collection calls and follow up on accounts
. Prepare small and large purchase orders
. Check and update forecast lay-out for company material
. Daily use of Microsoft Excel, Word, and Outlook
. Handled tracking numbers for all shipments
. Handle inbound and outbound calls in all departments
SKILLS
. Microsoft Excel, Word, Outlook, AS 400, Data Entry, Copying, Filing,
Faxing,Counterpoint
EDUCATION
. Flushing High School Diploma
Business Communications
. 1992-1996
. Plaza business Institute
. 1997-1998
Reference furnished upon request
Contact this candidate