Sales Representative

MARLINA McClure

**** ******* **** ***** *******, Florida 33596 813-***-**** ********@***.***

Results-Oriented Business Development Professional

Offering 25 years of Management and Sales Experience

Profile

Energetic, personable and results-driven sales and marketing professional with a divers and solid business development background

supported by a broad range of experience in direct sales, sales management, marketing, strategic planning and relationship development.

Effective in utilizing analytical skills to develop and implement marketing plans, sales strategies, and problem resolution at the executive

level. The ability to generate consensus within a group while creating buy in. Career chronicled by multiple promotions, recognized

achievements, and superior-rated performance reviews. Strong recruitment, training, and team-motivational skills with a key focus on

performance outcomes.

Outstanding interpersonal skills with a proven ability to discern customer needs, build rapport, devise customized solutions to meet

specific objectives, and develop strong partnering relationships with key decision makers. Adapt at directing and managing multiple

deadlines and competing priorities while achieving goals. An approachable management style with an ability to motivate employees

while exceeding performance goals.

Strengths

• Leading and building high-performance teams, driving department goals and revenue growth

• Applying innovative marketing strategies to increase client acquisitions, retention, and penetration

• Building a solid client pipeline through referrals and focused efforts to create awareness and satisfaction

• Identifying customer issues to achieve customer satisfaction levels that promote account retention

• Ability to adapt to changing business requirements, market conditions, and emerging technologies

Expertise

• Problem Resolution Results-Driven Strategic Planning/Alliances

• Employee Motivation Customer Retention Process Improvement

• High-Impact Presentations Marketing Strategies Lead Generation

• Persuasive Communications Building Relationships Time Management

• Business Development Strategic Planning & Implementation Staff Leadership & Development

Professional Experience

Tampa Bay WorkForce Alliance

Director of Business Services and Strategic Business Alliances 2-20-2006 to

Present

Manage the daily operations of business services by identifying key business issues and developing proactive marketing

strategies. Introduce and implement effective process and operational improvements across a wide spectrum of industries,

including healthcare, financial services, utilities, transportation, education, retail, hospitality, staffing, IT,

manufacturing/constructions, and professional services. Responsibilities included coaching and developing effective

multi-disciplinary teams, while collaborating with clients and organizations to reach bottom-line objectives and outcomes.

Daily areas of responsibilities included the management of four Senior Managers, staff development, growth planning,

strategic planning, and team goals. Areas of supervision included, The Job Order Unit, Professional Net Working

Recruitment, The Business Development Consultants, and The Business to Business Executives. Reviewed and approved

proposals and contracts, managed a 10 million dollars budget. Developed Partnerships and Alliances that provided

multiple job placements while overseeing business development initiatives and developing new business opportunities.

Developed an annual Recruitment Agreement with Hillsborough County School District that has produced over 4,000

placements at an average wage of $40,000.00

Developed a MOU with five Hillsborough Community College Campuses that has provided TBWA with a quarterly graduation

list and an exclusive recruitment agreement

Consistently ranked number one in the state with job placements and wage rate

Worked on the development team for EVS – Electronic Voucher Services

Created and Implemented the Sector Team Concept presented as a Statewide Best Practice

MaaSa Technologies

Vice President of Marketing and Sales 11-04-2004 to 10-14-2005

Developed and implemented marketing/sales, plans, field training, sales promotions, employee evaluations, human

resource policy and procedures, customer service procedures and staff development strategies. Key areas of

responsibilities included; managing the Director of Sales, inter- department hiring and training, and the day-to-day sales

results. Developed and implemented a training program that included both a training manual and a power point

presentation. Implemented and developed a 30-60-90-day review process along with an annual staff performance

evaluation. While under management, the company received an award from Avaya Corporate for setting a National

Company Growth Record, 1,500% in one year. By identifying company weakness, an action plan was implemented by

using business plans, policies, and directives that allowed management to promote rapid growth. Responsibilities included

managing a staff of seven managers and a department of twenty sales Consultants.

Pfizer/Pharmacia/Upjohn Pharmaceutical Company

Pharmaceutical Senior Sales Representative 1991 to 2003

Top Producing Senior Sales Representative, with an outstanding award-winning, record of accomplishments and goal

obtainment. Consistently completed the sales year ranked first in the nation. Managed key accounts and generated

outstanding revenue gains within a territory and region. Consistently produced a work product that demonstrated

outstanding customer needs assessment, a solution-selling skills technique combined with advanced negotiation and

relationship management capabilities. Charged with sales goals and account management of numerous multimillion-dollar

products, successfully called on and developed new medical opportunities, (Doctors and Pharmacists) expanded the

account base. Revitalize marginal accounts through direct client contact and referrals by using appointment setting, oral

presentations, and the art of closing the sale. Increased territory market share over a twelve-year span by establishing key

business relationships and exceeding all company assigned goals. Designed and implemented product programs within

budgets while developing regional and national thought leaders. Conducted market segmentation studies, compile analysis

of resources and strengths based on competitors, and develop strategies for increasing sales volume (SWOT Analysis).

Developed sales plans, set goals, and identified account maintenance needs. Addressed large and small groups via

presentations, as well as conducted training sessions and product knowledge seminars.

Ten President Circle Awards

Twelve Regional First Place Awards – Overachieved all targets 220% or more

Achieved all Milestone Nominations and Related Promotions

Represented Region at National Family Planning Medical Meetings

Education

Spelman College, Atlanta, Georgia, Bachelor of Arts, 1979

Dual Major: English and Economics

Graduated Top 10% of Class

Career Related Courses, Seminars, and Affiliations

• Pfizer Pharmaceutical Milestone I, II. And III

• Extensive pharmaceutical sales and product training on various product lines such as: Central Nervous System – Xanax,

Halcion; Antibiotics – Vantin and Broad Spectrum; Diabetes – Glynesse; Birth Control – Depo Provera, Lunelle; Menopause –

Activella, Vagifem; Overactive Bladder- Detrol, Detrol XL; Anti-Inflammatory – Motrin, Celebrex, Arthrotec; Intermittent

Claudication- Pletal

• Dale Carnegie – Time Management and the Art of Closing, Effective Management Tools,

• Sandler Sales – Consulting Sales Skills

• 2010 E-3 Chair Greater Tampa Chamber of Commerce

• Board Member of the Sun Coast Girl Scouts

• Board Member of The University Enterprise Zone

• Leadership Tampa Graduate 2009

• Executive Board Member for The United Negro College Fund Annual Scholarship Drive

• Board Member Brandon Chamber of Commerce

• Leadership Member of The Tampa Chamber of Commerce

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