Customer Service Medical Billing
Resume:
Ruthie Jacoby
**** * **** ****** **, Apt B
Warsaw, IN 46582
email: ***********@*****.***
cell phone: 574-***-****
Objective:
To obtain a challenging position in a leading corporation.
Skills:
Experienced in medical billing, patient registration, insurance,
administrative/clerical work, data entry, reception
Proficient with Microsoft Office, and Meditech and CPSI systems
Education:
Bachelor's in Graphic Design, minor in Business Administration
Grace College, Winona Lake, IN
Professional Experience:
Helvey & Associates - Account Manager
February 2010-March 2011
. Served as liaison between multiple departments and outside business
clients
. Effectively problem-solved individual patient cases on behalf of
business clients
. Assisted collections team in achieving all-time high monthly production
record within two months of accepting position
. Improved efficiency by decreasing department's paper consumption by 400
pages per week.
Helvey & Associates - Account Specialist
September 2009-February 2010
. Provided consistent informative telephone-based customer service to
medical patients in an out-sourced billing company
. Assisted in meeting or exceeding monthly goals in a team-based
environment
. Adhered to all applicable privacy regulations with 100% compliance
. Improved collections performance by 50% over duration of time spent in
position
National Consortium of Breast Centers - Freelance Design Consultant
Summer 2008
. Independently consulted with Marketing Director for cover design of
annual conference flyer
. Secured future design opportunities with NCBC
Territorial Engineering - Freelance Graphic Designer
Summer 2007
. Designed custom logo for new water tower on behalf of Territorial
Engineering for Hamlet, IN
planning committee
Contact this candidate