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Customer Service Manager

Location:
Boiling Springs, SC, 29316
Posted:
March 28, 2011

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Resume:

DAVID CASALINO

*** ********* *******

Boiling Springs, South Carolina 29316

864-***-**** / **********@*********.***

SUMMARY OF QUALIFICATIONS

Expertise in cost analysis, accounting and inventory control. Adept in

variance accounts, cycle count program and WIP monitoring. Skilled in

reconciling physical inventories; creating reports for analytical and

operational data reporting; automating reports using Query Tools (World

Writer and Dream Writer); assisting in month-end-closing process.

Thoroughly understand MAPICS and JD Edwards Software Program. Well

organized; detail oriented. Excellent verbal and written communications

skills. Team Player. Computer literate.

WORK EXPERIENCE

WHITE KNIGHT ENGINEERED PRODUCTS, Fletcher, North Carolina

2006-2011

Apparel Manufacturer

COST ACCOUNTANT/INVENTORY MANAGER

Assist in managing inventory and inventory flow. Duties include: overseeing

warehouse personnel and material movement improvements; managing standard

cost system from new item inception to annual inventory revaluation;

overseeing physical inventory and cycle count programs; working with

contractors regarding invoicing; coordinating with purchasing staff to

maintain adequate inventory levels at contractor facilities; performing

month end inventory journal entries; working with sales on price quotes;

reviewing and approving freight charges; responding to all questions and/or

problems related to warehouse receiving and shipping material; reviewing

and reconciling all inventory adjustments and processing monthly journal

entries; costing new items and changes to existing items; working with

purchasing and customer service regarding drop shipments; reviewing and

approving customer invoices; approving and reviewing raw material purchase

orders; creating queries in regards to inventory discrepancies; performing

cycle count audits quarterly; reviewing weekly cycle counts.

ACCOMPLISHMENTS:

. Achieved seamless transition in warehouse consolidation.

. Streamlined contractor invoices to White Knight.

. Oversaw cycle count program; maintained 99.9% accuracy.

. Established and maintained excellent working relationships.

VENTURE TAPE, Rockland, Massachusetts

2002-2006

Industrial Manufacturer of Tape

COST ACCOUNTANT

Assisted in accurate product costing and management of the Production

Control Department. Duties included: reviewing and costing new and existing

products; training production control staff; overseeing TCM system setup

with regards to production control, problem identification and resolution;

interacting with engineering to set up new bills of material; working

closely with sales and customer service to set up price quotes; reconciling

subsidiary inventories; assisting in conducting physical inventories;

performing manufacturing operation variance analysis.

ACCOMPLISHMENTS:

. Instrumental in streamlining production control process.

. Brought credibility to production control and the standard cost

system.

. Instrumental in meeting goals/objectives during Production Control

Department turnover. Established and maintained excellent working

relationships.

PENTAIR ELECTRONIC PACKAGING, Warwick, Rhode Island

1996-2001

An electronic enclosure manufacturer

MANUFACTURING COST ANALYST (1998-2001) Responsible for costing and

correction of product structures, inventory analysis and cycle count

auditing and review, operational performance reporting and analysis,

manufacturing overhead rates and budgeting. Duties included: overseeing

cycle count programs; conducting cycle count audits; supporting production

release process by monitoring the costing of new items; troubleshooting

problems within Inventory Control Department; providing training as

necessary; assisting cost manager in developing new data reports integral

to financial reporting; providing support in establishment of labor

reporting through continued monitoring of Full Time Equivalents (FTE);

assisting with month-end reporting.

ACCOMPLISHMENTS:

. Supported the current EAR and Production Release Process which was

inherently flawed, increasing the complexity and analytical

requirements of task. Recognized as "Resident Expert" in this process

along with the manufacturing manager.

Page Two

DAVID CASALINO

ACCOMPLISHMENTS CONTINUED...

. Expertise and understanding of the JD Edwards Inventory Modules and

prior experience in the Inventory Control Department has aided in

instructing material handlers, production planners and operational

management in the nuances of system as well as conducting cycle count

audits, regular cycle count selections and other inventory reviews.

. Honed skills in use of JD Edwards query tools such as "World Writers"

and "Dream Writers"; created a number of reports that are now integral

to monthly financial reporting such as negative margin report and drop

shipments.

. Provided support in establishing cost center labor reporting and

budgeting through continuous monitoring of FTE and Department Labor.

. Instrumental in creating modeling to use for the budget process which

could also be used for the Normal Capacity OHD Rate analysis. Created

a number of reports that highlighted and edited numerous activities in

the different process modules (i.e. WIP Status Reporting, WIP by WO

Types, Negative Inventory Reporting, WO Closing Reports, Negative

Margins, SD/OD Reporting, etc).

. Assisted in the establishment of Backflushing and Superbackflushing in

the AVAYA operation.

. Created weekly edit report for purchasing to monitor last price paid

compared to current.

. Instrumental in maintaining orderly and accurate inventory control

processing when filling in the Inventory Control Department.

. Participated on Implementation Team to implement JD Edwards software

into sister company located in Chicago, Illinois.

INVENTORY CONTROL ANALYST (1996-1998)

Responsible for the efficient movement and control of inventory. Duties

included: monitoring cycle count program; training material handlers on

nuances of inventory control modules; interfacing with planners, buyers and

customer service; researching inventory problems; ensuring efficient flow

of inventory; overseeing consignment inventory ands outside warehouse.

ACCOMPLISHMENTS:

. Converted MAPICS to JD Edwards.

. Created cycle count program. Developed and maintained inventory

metrics.

WARREN E. COLLINS, INC., Braintree, Massachusetts

1980-1984 & 1985-1996

A medical equipment manufacturer

PRODUCTION CONTROLLER (1985-1996) & (1982-1984)

Responsible for the planning and scheduling of production in relation to

sales orders. Duties included: overseeing year-end physical inventory;

interfacing with external auditors regarding inventory issues; interfacing

with purchasing and sales; monitoring material and labor costs; expediting

orders.

ACCOMPLISHMENTS:

. Developed and implemented plan to ensure smooth and efficient work

flow of production materials and scheduling.

. Began employment as Cost Accountant/Inventory Accountant from 1980-

1982; promoted to Production Controller 1982.

PLYMOUTH RUBBER, Canton, Massachusetts

1984-1985

A rubber manufacturer

PRODUCTION PLANNER (1984-1985)

COST ACCOUNTANT/INVENTORY ACCOUNTANT (1984)

EDUCATION

JOHNSON & WALES UNIVERSITY, Providence, Rhode Island

BACHELOR OF SCIENCE/ACCOUNTING

Magna cum Laude - Golden Quill Honor Society - Silver Key Honor Society -

Who's Who in American Colleges and Universities

ASSOCIATE OF SCIENCE/DATA PROCESSING

Magna cum Laude - Dean's List



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