Six Sigma Human Resources
Resume:
Susan Moler
Oak Ridge, TN *7830
*********@*******.***
Qualifications Summary
** ***** ** *********** ********** in Human Resources. Extensive knowledge of benefits administration. Highly effective in
management of projects entailing analysis of complex issues regarding compliance, regulatory laws, and implementation of
internal processes and procedures. Able to problem solve quickly and efficiently while identifying root cases for solutions.
Additional areas of expertise include: Project Management, Strategic Planning, Regulatory Compliance, Presentation Skills,
Collaborative Teamwork, and Contract Administration.
Experience
Bechtel Jacobs Company LLC
Benefits Specialist 2008 Current
Administered benefit plans for Bechtel Jacobs Co., their sub-contractors, and other eligible employees to participate in the plans,
representing 2,000+ employees. Responsible for various HR and benefit related duties.
• New hire orientation
• Maintaining Cyborg data
• Transmission of eligibility files
• FMLA, STD, LTD
• Assist employees in claim resolution
• Revised FMLA and STD BJC policies and forms as new regulations are implemented
• Presented and designed FMLA and ADA training for first line supervisors and managers
• Medical Support Court Order processing
• Monthly Summary of Contracts
• Assist in transition of benefits as government contracts change
ARC Automotive, Inc. 2004 –2008
Benefits Analyst
Researched, analyzed, evaluated, designed, and administered company benefit plans and programs for union, non-union and
retiree populations representing 550+ employees. Supported the V. P. of HR in other general HR functions.
• Six Sigma Green Belt Recipient – resulting in $80,000+ cost avoidance
• Responsible for increase of employee generic prescription drug utilization from 16% to 65% in three years
• Responsible for 30% increase in employee mail order prescription drug utilization
• Successfully transitioned benefits from Aerojet, former owner of ARC, entailing streamlining several complicated plans into
a more cost effective and manageable benefit portfolio
• Researched benefit options, costs, and scenarios for union contract negotiations
• Effectively negotiated benefit plan contract renewals with external vendors
• Responsible for benefit plan training for internal staff; problem solving for escalated employee benefit issues
• Responsible for all aspects of the open enrollment process for annual benefit elections
• Charted and audited benefit cost on a monthly basis
• Organized company health fairs
• Administered defined benefit plans and defined contribution plan
Wackenhut Services, Inc./Critique Resources 1999 –2003
Benefit Specialist
Administered all benefit plans for WSI-OR and three teaming companies. (Critique Resources, Inc., NCI and PAI) representing
900+ employees. Responsible for various HR and benefit related duties. Acting HR Manager for 8 months.
• Responsible for transition of benefits from former DOE contract holder
• Administered defined benefit plan and 401k plan, including employee education, pension benefit estimates and provided
required reporting data
• Assisted in other HR functions and initial set up and implementation of HR Department
Education and Professional Training
SPHR 2007
Six Sigma Green Belt 2006
CEBS courses
University of Cincinnati, Associate of Applied Business-- Magna Cum Laude 1985
Applications
Cyborg, ADP, ABRA, UltiPro, and People Soft – HRIS/Payroll systems
Microsoft Office
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